154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 12, 2023

Healthy Paws cares about my dog and his care.

Healthy Paws has and continues to to help provide the best medical care. My Yorkie suffered a collapsed trachea last year. To date we have filed over 30 claims, and we have been reimbursed every time. The process is quick & easy with the app and payment is directly deposited. Most claims are completed in 3-5 days. Some of the larger claims take a little longer, like 7-10 days. I recommend this pet insurance to anyone getting a new puppy. Hopefully you never have to use it, but if you do, this company is there for you and they do what they promise. They even check in on our little guy to see how he’s feeling.

Insurer: Healthy Paws

By: Lori Everett

Verified March 12, 2023

Extraordinarily Helpful

Thank you Trupanion for helping us give Rodney the best care possible. Submitting claims takes 2 minutes (literally I timed myself) and we see a response in less than 7 days on average. Thank you!!!

Insurer: Trupanion

By: Corina

Useful
Verified March 12, 2023

I’ve canceled and I’m still being…

I’ve canceled and I’m still being charges

Insurer: Spot

By: Patricia Butrica

March 12, 2023

Great Company -Outstanding Service!

I have both of my cats insured by MetLife Pet Insurance and I am thrilled with their customer service I make sure I provide the information needed in by MetLife and receive prompt and fair responses every time. The coverage provided has a always me or exceeded my expectations. I highly recommend MetLife for your pet insurance coverage.

Insurer: MetLife

By: Donna

Useful
Verified March 12, 2023

I will update after I receive my first…

I will update after I receive my first reimbursement. I can’t seem to add my checking account for direct deposit, so that is another reason I gave only 3 stars. Customer service is Awesome! The gentleman did everything he could to try and figure out why I couldn’t sign up for direct deposit.

Insurer: Spot

By: Penny

Verified March 12, 2023

Costly

Does not cover routine pet visits. Confusing instructions. More costly than comparable plans with other pet insurance

Insurer: Spot

By: Robert Gardner

Verified March 12, 2023

final treatment

thank you for reviewing Shiloh's invoices in accurate timing AND ANSWERING ALL MY QUESTIONS TO BEST OF YOUR ABILITY WE APPERICIATE YOUR PROMPT SEVICE IN HELPING US WITH OUR CLAIM ,SHILOH IS ON A STRICT DIET OF LEAN MEATS CHICKEN ,VEGGIES AND FISH AS IT CAN BE QUITE EXPENCIVE AND WE HAVE BEEN ON OUR 3RD WEEK THIS CLAIM MONEY WILL HELP US TO BETTER CARE FOR HIM FOR NEXT 3 WEEKS TILL HE CAN STARTON SOME KIBBLES . THANK YOU.

Insurer: Trupanion

By: Dawn

Useful
March 12, 2023

Best pet insurance

I cannot say enough about Healthy Paws. They have exceeded my expectations of a pet insurance. My Yorkie had a collapsed trachea last year and since that time, I have submitted over 30 claims for him. They have paid out for each one. The process is easy and the payments are usually quick. My premiums have not gone up through the roof either. They check in on him to see how he’s doing as they are aware that he will have a lifetime of medical needs. Best pet insurance.

Insurer: Healthy Paws

By: Lori

Useful
Verified March 12, 2023

A necessary expense

A necessary expense. It's just unfortunate that insurance companies are all crooks, when you look at their profits. Have not had to use it.

Insurer: Trupanion Canada

By: customer

Verified March 12, 2023

I got your brochure at visit to new vet…

I got your brochure at visit to new vet with my new pup. I’m impressed with your coverage n prices.

Insurer: Pumpkin

By: Debbie Babbitt

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