154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 13, 2023

So thankful for Embrace!

Embrace has been amazing during a recent health scare with our cat. The claims process was simple and quick-- two things that were desperately needed during a time of stress and chaos!

Insurer: Embrace

By: Sarah Kelly

Verified March 13, 2023

Very easy to sign up and affordable…

Very easy to sign up and affordable plans. You can adjust it to what best fits you with the different options.

Insurer: Spot

By: Diane Wilson

March 13, 2023

Rate Increase

Our monthly policy fees were set to increase by 36%. We cancelled. Good luck.

Insurer: Trupanion Canada

By: Jackfrost

Verified March 13, 2023

Everything is good so far.

Everything is good so far. Thanks, Debra Tolbert

Insurer: Spot

By: Debra Tolbert

March 13, 2023

I wish i could give this company zero…

I wish i could give this company zero stars,they caused me weeks of stress,they take forever to handle claims and then when they do,they try to find the most miniscule reason to say none of them are elegible,they gave me a false sense of security and only added to my debt,please avoid this company at all cost,all they do is scam people

Insurer: Spot

By: Misael

March 13, 2023

I have been using Nationwide Pet Insurance for Years!

I have been using Nationwide Pet Insurance for many years. I started using it because my company provides a discount however even without the discount I would have still stayed with Nationwide because: they care, it is easy to submit a claim, the different plans fit within my pets needs, the customer representatives are TOP NOTCH, the cost is exceptional for the types of plans, the claims are reviewed and actioned on within a very reasonable amount of time and the payout process is so seamless!!!!!!!!!! I wouldn't use anyone else!!!!!!!

Insurer: Nationwide

By: Patrice Jacobson

March 13, 2023

Terrible customer service

when i chatted with Danielle on 2/2/2023 i request for a follow up to be sure my personal card info that was used for refunds and payments be removed from the profile. she never followed up. Customer service is vague and useless. i am concerned about fraud or this company gets hacked i should have the right to removed my card information. this is just one example of multiple requests i have done with this company by phone or chat. each reach rep says it will take 7 days and i will get a follow up and they never follow up. your company does not need my card information anymore and i should have the right to have it removed. i can only suggest whoever reads this that they know how difficult it is to get anyone to follow up with a simple request. i will never do business with this company again

Insurer: Fetch

By: Sal

Verified March 13, 2023

It was very easy to understand what is…

It was very easy to understand what is covered and what is not. It was very clear

Insurer: Pumpkin

By: customer

Verified March 13, 2023

Helpful, Caring Customer Service

We have been supported as new subscribers with helpful phone conversations, informative email check-ins and communications dedicated toward customer understanding of Trupanion insurance coverage.

Insurer: Trupanion

By: angelique seifert

March 13, 2023

Best cost for full coverage, fast claim submission

I am very pleased with MetLife. I have full coverage for my boxer pup. Through all my research MetLife was the only company that allows you to add preventative care for no additional charge. It’s been great using MetLife and the easy use app they provide to make claims a breeze.

Insurer: MetLife

By: Ryan

Useful

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