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2.5.
2.5. The company is fine. The coverage is good with a decent deductible, but it takes so long for them to review claims. I've submitted a claim nearly a month ago and there's been little to no progress. I've never had insurance claims take this long for myself, I don't understand why it takes forever for pets with Fetch.
Insurer: Fetch Canada
By: Deejay
Thinking about canceling insurance
Thinking about canceling insurance, yesterday had a question about dental coverage and did put on hold for 40 min, please call me 407-724-2453, I pay you for the service I didn’t receive yet.
Insurer: ASPCA
By: Lyudmila Tuthill
Liars and thieves
Calling Pets Best thieves and liars might seem over the top, but that's been my experience with them. It took TWO MONTHS for Pets Best to review my claims. I got absolutely nothing back on two very expensive vet visits, and the money wasn't even applied to my deductible. Their excuse? Everything on my cat's vet visits was due to a "pre-existing condition." Convenient excuse to deny both my claims, but more importantly, it is not true! I would NOT recommend Pets Best to anyone looking for pet insurance for their cat. Save your money- otherwise you are throwing it in the street if you do business with them. All of these positive 5 star reviews leads me to believe that the reviews are fake, or they were paid to post them. Beware.
Insurer: Pets Best
By: June C.
Buying the policy.
Buying the policy. I haven’t needed to use it yet
Insurer: ASPCA
By: Antoinette Obodzinski
Easy Process
Healthy Paws has been great to work with since I added it on my two girls 6 years ago. It's simple to submit a claim and they pay out very quickly. One of my girls had to have surgery on both of her CCL tears and Healthy Paws reimbursed us the next day after submitting the invoice.
Insurer: Healthy Paws
By: Ashley
RILEY SAFETY NET
Positive. Customer service That helped me choose the right decision for care for our little man. Thank you so much for caring not only for Riley but for many other animals. Thank you.
Insurer: ASPCA
By: Sheila Shollenberger
It was simple to navigate thru the…
It was simple to navigate thru the process. The insurance policy was reasonably priced. The reviews were very good.
Insurer: ASPCA
By: Alan
Easy and fast process
Easy and fast process
Insurer: ASPCA
By: Carmelo Galluzzo
I reviewed several plans and felt this…
I reviewed several plans and felt this plan was a good plan for the price. I also trust ASPCA as I have been a supporter for years.
Insurer: ASPCA
By: Bill Loshbough
The process was easy and I had no issue…
The process was easy and I had no issue submitting my claim. My only critique is the length of time it took for my claim to be processed. It was much longer than the initial predicted period of 2 weeks, which is already a significant period of time.
Insurer: ASPCA
By: EM