209,466+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,466 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy
Easy, conveninet and great prices!
Insurer: MetLife
By: Carolina Belloso
Pays fast
They pay fast. I submitted a claim this past week and it was paid within 3 hours.
Insurer: Healthy Paws
By: Rob Christine
Embrace pet insurance is not worth the $!
Embrace pet insurance will try to not pay claims. My dog had burs from his morning walk and I took him to the vet because he was trying cough it up. Embrace has now decided my 3 year old pup will not be covered due to his coughing. I wonder if the people at embrace ate some burs if they might cough? This is ridiculous on every level. DO NOT WASTE YOUR $!!
Insurer: Embrace
By: Claire Winslow
Great pet insurance
I had multiple experiences using my pumpkin insurance policy, friendly and fast customer service. ( You actually can speak with a real person!!) A new feature they offer is get paid before you pay the vet, which you don’t actually get paid before the vet. They will reimburse you quickly after, once you submit the paid invoice (if you have a pre auth.) which was confusing and contradicting. However being able to pre authorize treatment was helpful and moved the reimbursement process along quickly. I will not go without pet insurance and am happy with pumpkin insurance group! Would most defiantly recommend and have!
Insurer: Pumpkin
By: Amanda
Pumpkin has always paid claims in a…
Pumpkin has always paid claims in a timely manner.
Insurer: Pumpkin
By: Mary Morin
Healthy Paws paid immediately in a day…
Healthy Paws paid immediately in a day or two when my cat was suddenly diagnosed w kidney injury and kidney disease. It was a great relief, given the daunting bills and they paid much of an ER visit. I highly recommend them!!
Insurer: Healthy Paws
By: JillG
The worst
The worst. Pets Best policy goes up multiple times per year, and each time it's a 20% increase, all while filing no claims or having NO reimbursements. But when filing a claim for a sickness it gets denied or they cover nothing. There are no customer loyalty benefits, like discounts for being a customer for multiple years. I'm sure when I really NEED this insurance they won't be there for us. I'll be shopping for other insurance from a place that actually cares, and that actually pays back when our dogs fall ill with stomach issues.
Insurer: Pets Best
By: Robert
Horrible
On hold for 30+ minutes. Website is useless. Minimal info on claim outcome. Nope would not recommend.
Insurer: Pets Best
By: Deb
Grateful
I had a very positive experience with Pets Best when I needed to file a claim. Their team was responsive, clear, and efficient throughout the process, and everything was handled in a timely manner. There were no unexpected issues or surprises the coverage and reimbursement aligned exactly with what I understood when I enrolled. The process was straightforward, and the communication was excellent. I'm very satisfied with the service and plan to continue my coverage with Pets Best. Thank you!
Insurer: Pets Best
By: Nataly