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Pets Best has been great for our sweet…
Pets Best has been great for our sweet puppy Dixie. The coverage is impressive. I would recommend to any new pet parents - insurance is a must!
Insurer: Pets Best
By: Caryn H
it was so easy.
Very easy to sign up very convenient
Insurer: ASPCA
By: kevin culhane
Quick response and payment on my claims.
Quick response and payment on my claims.
Insurer: Embrace
By: M Johnson
I love this insurance for my Coco
I love this insurance for my Coco. I have had other pet insurance and this is by far the best one out there. They also offer wellness insurance. I have had claims to send in, easy to submit and payment sent quickly. I have never had one issue with PetsBest.
Insurer: Pets Best
By: Abi
I have not had any claims so I can't…
I have not had any claims so I can't speak about that, but the process of signing up including a couple of phone calls was very easy and the representatives were very helpful. The premium for the plan that I chose was much more reasonable compared to other similar plans. I purchased the injury/illness plan and plan to never need to use it, but if I do I hope the claims process will be just as easy and pleasant.
Insurer: ManyPets
By: Robin K.
Very satisfied
I always receive, quick!!!, replies, when corresponding with ASPCA Pet Insurance, with very satisfying answers. Reimbursement, is always fair, and with satisfying results.
Insurer: ASPCA
By: James
really it's just the work you guys do…
really it's just the work you guys do and the video's i've seen( countless ) but i do have two Tuxido cats almost two years old which were rescues thems selve. So i know yu have a good insurance plan so i can keep them Healthy and feel great. I LOVE MY KIDS.
Insurer: ASPCA
By: David Flanigan
Emergency Vet Exams not covered, and Co-Insurance is! READ the FINE PRINT!!!
Two weeks ago, my dog was attacked by a large unleashed dog while being walked. She was bit, and had several serious lacerations on her neck, requiring the insertion of a drain, several stitches, medications and a 2-day hospital stay. The cost of it all came to $787.64. My plan provides for a $500 deductible, with an 80% reimbursement percentage, so I assumed my reimbursement would be $230.11 (80% of the $287. 64 allowed after subtracting my deductible.). To my utter shock, I received a completed claim notice advising me that I would receive a total of $17.32 on my $787.64 claim! I immediately called and was told that the $141 “emergency exam” charge was not covered. The policy exclusion does in fact list “veterinary exams,” although it does not state “emergency veterinary exams,” which this one was listed as by my vet. I interpreted the exam exclusion to mean routine examinations, as I’m guessing most people would. After all, how can a veterinarian be expected to treat a badly injured dog brought in as an emergency without first ascertaining the type and degree of its injuries? Would it have been preferable for her to take xrays, or do a CAT scan, or even surgery without examining my dog to insure there was nothing more serious going on? Of course not…yet these more invasive diagnostic procedures would have been covered. Then to add insult to injury, I was advised that of the $646.64 allowable charges ($787.64 minus the $141 emergency exam), I had a co-insurance obligation and was required to pay 20%, or $129.32 before subtracting the $500 deductible. In other words, $129.32 would be subtracted from the $646.64, giving me $517.32. After subtracting my $500 deductible from this amount, the reimbursement for my $787.64 fee would be $17.32. I am not challenging this later charge, as I clearly did not pay attention to this little bit of very expensive and confusing fine-print in the policy! But I find it interesting that none of the so-called pet insurance review sites ever mention it under the list of policy “cons.” And, by the way, this is not a standard requirement of all pet insurance companies (see Embrace, for instance), so I encourage pet owners to read the fine print more carefully than I did before deciding on a plan. And to take Healthy Pets off the list of “one of the best.”
Insurer: Healthy Paws
By: Laura
Latest 1 comments
Laura, We’re so sorry that you baby was attacked and injured by another dog. We do our best to be transparent regarding the limited exclusions of your Healthy Paws plan. Those exclusions are pre-existing conditions, preventative/routine care, and the office visit fee (vet exam, emergency exam, recheck or consultation).By making these limited exclusions part of the pet parent's financial responsibility, it allows us to offer a complete accident and illness plan at an affordable monthly premium. We also make every effort to inform our clients on how our reimbursement calculations work. We include this information (including examples) on our website within our "Frequent Asked Questions" page. Our process for calculating reimbursements is approved by each state's Department of Insurance and are based upon the deductible/reimbursement level a client chooses at enrollment. As with any policy with a deductible, that deductible must be met before any claim reimbursement.
Trupanion makes the experience of…
Trupanion makes the experience of insuring your fur baby easy and comprehensive. The website is easy to navigate and extremely helpful.
Insurer: Trupanion
By: L Bains
I sent claims for my dog Pedro and…
I did notice today the claim I was talking about did appear as being processed. Thank you for your immediate response and help! Kathleen Rhodes
Insurer: ASPCA
By: Kathleen Ann Rhodes