154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 23, 2023

Considering cancelling

Not impressed and considering cancelling. While signing up was smooth, we were denied a basic claim that clearly fits under cancer screening coverage. It was denied outright and when we follow up up there was no response. It’s not clear why we would pay for some thing that we cannot use. Therefore, we are just giving them free money right now not thrilled, but also not sure about real alternatives in the market.

Insurer: Figo

By: JJJJJJJJJJ

March 23, 2023

Your deductible is higher than you agreed to

Your deductible is higher than you agree to When I was switching insurance companies, manypets had decent reviews and the price was right. To my surprise, when I filed my first claim, they agreed to all charges, but I didn’t get any money back from them, even though I went over my deductible ($580 on a $500 deductible). That’s because, unlike in any other insurance, many pets takes a reimbursement percentage BEFORE your deductible is applied. So instead of getting reimbursed for what I paid over my deductible, they claim I haven’t surpassed my deductible yet. By their math, I actually have to pay $625 on my $500 deductible before they start reimbursement. This is an insurance scam.

Insurer: ManyPets

By: Justin Michael

Verified March 23, 2023

I’m see how this insurance go for my…

I’m see how this insurance go for my baby Kitten. She’s 11 weeks

Insurer: ASPCA

By: Yoyomcclain

March 23, 2023

I'm a Trupanion member for about 10…

I'm a Trupanion member for about 10 years now. Just got a rate increase today 3/23/23. it's tad bit over 20% increase. WOW. It's unfortunate that there's a huge price hike from this place.

Insurer: Trupanion

By: D Y

Verified March 23, 2023

Such a relief

My Ganni boy needed surgery to remove a mast cell tumor suddenly. I was expecting my first child at the time and knowing Embrace would cover most of the surgery removed the stress from the process. He is at home healthy along with my baby girl and I feel so blessed to have this coverage. The embrace customer care and claims management answered all my questions any time I called and the claim was processed smoothly.

Insurer: Embrace

By: Crystal Torres-Martinez

March 23, 2023

Fairly reimbursed

I had called ahead of time to see if my pet's visit might be covered, based on what needed doing. They said they could not guarantee it, which I understand, but that it most likely would be covered by my plan. I ended up getting reimbursed for most of the bill. The only things I didn't get reimbursed for were vaccines, which aren't covered in my plan anyway, so I understand. While I do feel like it's hard to know the full range of coverage based on the documentation, the customer service is helpful on explaining where things might fall. The claims take a minute to process, but I'm glad I was able to get reimbursed as much as i did.

Insurer: Pets Best

By: Andrew

March 23, 2023

Amazing

Amazing service, quick claims, and were very sweet when my dog passed. They called to help me change my policy. I would HIGHLY recommend it!!

Insurer: MetLife

By: Shannon

Useful
Verified March 23, 2023

Trupanion review…

paying upfront and making sure the customer understands the policy

Insurer: Trupanion

By: Linda Salerno-Forand

March 23, 2023

Absolutely wonderful

Embrace is wonderful. Website is very smooth and the customer service reps are factastic. They're realistic, caring, and extremely helpful in answering any question I have had over the past 8+ years. Never going to change insurance companies.

Insurer: Embrace

By: Jenna Rutkowski

Verified March 23, 2023

Fast and polite response from your…

Fast and polite response from your support team

Insurer: Pumpkin

By: customer

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