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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Thank goodness for pet insurance!
I have submitted a handful of claims at this time and the response time has been incredible. I am so thankful that I decided to get pet insurance for my two cats and dog. My cat has been diagnosed with Addison’s disease and my dog just had a foreign body removed and I would be very hard up right now if I did not have this insurance. The claims process is easy and straight forward and the response time is very quick!
Insurer: Embrace
By: Alexis Anthony
Pets Best is truly the best
Pets Best is truly the best. Never would I imagine that my dog would get so sick, but thankfully I had Pets Best insurance which allowed me to get my dog the treatment needed to save her life.
Insurer: Pets Best
By: Joel B
Great customer service
Great customer service, friendly interactions, and quick responses to questions and concerns.
Insurer: Pumpkin
By: Peter Jung
Monica was extremely helpful
Monica was extremely helpful. Gave me a lot of options and I picked what I hope is the best.
Insurer: Prudent Pet
By: Barbara Bost
Every pet should get this insurance
Great experience, affordable choices and effortless claim process. I would recommend to everyone who is thinking of getting their pets insured.
Insurer: Pets Best
By: Mimi
We appreciate Pets Best!
We really appreciate how quickly you review and pay appropriately on our claims. Our un-papered but nearly pure-bred Frenchies have medical concerns from time to time. Pets Best has been fantastic to deal with and we are very grateful to have our coverage for Cosmo and Chloe with your company. Thank you!
Insurer: Pets Best
By: Adam Stone
Quick reasonable claim responses
Quick reasonable claim responses
Insurer: Pets Best
By: Joyce Orenstein
The claim I submitted was handled by…
The claim I submitted was handled by the agent very quickly and fairly. All of the charges and payments were described well.
Insurer: Embrace
By: Timothy
She listened and didn't rush the call i…
She listened and didn't rush the call i appreciated her friendliness as well
Insurer: Pumpkin
By: rozecuebas
I have filed a few claims and they were…
I have filed a few claims and they were taking care fairly fast, with the exception of a couple times I needed to submit extra papers
Insurer: Pumpkin
By: Jose O