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So far experience has been good
So far experience has been good. Have yet to use the Vet. But soon.
Insurer: ASPCA
By: Maureen
My fog would be blind without Pet First
After insuring with Pet First, ny dog became diabetic and then blind. With the insurance I was !able to have her sight restored! I tell Every dog owner about Pet First!!!
Insurer: MetLife
By: Lynne
Stalled Claims Processing
I have been a customer since 2016. My first claim was filed in February 2023. It took 4 weeks for the company to tell me that they needed additional documents, which I provided the next day. It’s been another two weeks, and my claim is still awaiting review from a claims processor. I currently have six claims pending. The 2-10 day processing that they advertise is a false claim in my experience. Update: I followed up with a Customer Manager as the Healthy Paws social media message below suggested. I have made multiple calls and spent several hours with Healthy Paws. Another 10 days has gone by since leaving my review and my claims are still “processing”. Healthy Paws has been getting away with false / misleading advertising. If you’re shopping for pet insurance, please consider all of your options carefully. If you switch pet insurance, many insurers will not cover pre-existing conditions.
Insurer: Healthy Paws
By: Sam S.
I had to pay $1200 of money the same…
I had to pay $1200 of money the same night I got spot pet insurance now my money is gone Betty Boop had to have emergency c section
Insurer: Spot
By: Omega Mitchem
Simple and easy claims process and well worth the money.
We are very happy with the service provided by Healthy Paws. The claims process and the app were very easy to navigate. The insurance is worth every penny. We’ve had two instances of needing the insurance and Healthy Paws was quick to process and pay out the claims. They also checked in on how our dog was doing. This has probably been the best insurance process I’ve been through with any type of insurance.
Insurer: Healthy Paws
By: Trung
Claim process was easy
Claim process was easy, accurate and fast. On the last claim, the vet's office sent everything in and we got a check! Didn't do anything at all. Very pleased!
Insurer: Embrace
By: Barbara
Excellent Service and Coverage
As a person goes thru injuries and preliminary cost estimates, it is so rewarding to talk to your insurance provider, in this case Trupanian, and rest assured you have insurance with full explanations that you are needing. Thank you Trupanian
Insurer: Trupanion Canada
By: Carol
Easy process!
Everything was so easy
Insurer: Trupanion
By: Sandy