154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 23, 2023

So far experience has been good

So far experience has been good. Have yet to use the Vet. But soon.

Insurer: ASPCA

By: Maureen

March 23, 2023

My fog would be blind without Pet First

After insuring with Pet First, ny dog became diabetic and then blind. With the insurance I was !able to have her sight restored! I tell Every dog owner about Pet First!!!

Insurer: MetLife

By: Lynne

Useful
March 23, 2023

Stalled Claims Processing

I have been a customer since 2016. My first claim was filed in February 2023. It took 4 weeks for the company to tell me that they needed additional documents, which I provided the next day. It’s been another two weeks, and my claim is still awaiting review from a claims processor. I currently have six claims pending. The 2-10 day processing that they advertise is a false claim in my experience. Update: I followed up with a Customer Manager as the Healthy Paws social media message below suggested. I have made multiple calls and spent several hours with Healthy Paws. Another 10 days has gone by since leaving my review and my claims are still “processing”. Healthy Paws has been getting away with false / misleading advertising. If you’re shopping for pet insurance, please consider all of your options carefully. If you switch pet insurance, many insurers will not cover pre-existing conditions.

Insurer: Healthy Paws

By: Sam S.

Verified March 23, 2023

I had to pay $1200 of money the same…

I had to pay $1200 of money the same night I got spot pet insurance now my money is gone Betty Boop had to have emergency c section

Insurer: Spot

By: Omega Mitchem

March 23, 2023

Simple and easy claims process and well worth the money.

We are very happy with the service provided by Healthy Paws. The claims process and the app were very easy to navigate. The insurance is worth every penny. We’ve had two instances of needing the insurance and Healthy Paws was quick to process and pay out the claims. They also checked in on how our dog was doing. This has probably been the best insurance process I’ve been through with any type of insurance.

Insurer: Healthy Paws

By: Trung

Useful
Verified March 23, 2023

Claim process was easy

Claim process was easy, accurate and fast. On the last claim, the vet's office sent everything in and we got a check! Didn't do anything at all. Very pleased!

Insurer: Embrace

By: Barbara

Verified March 23, 2023

Excellent Service and Coverage

As a person goes thru injuries and preliminary cost estimates, it is so rewarding to talk to your insurance provider, in this case Trupanian, and rest assured you have insurance with full explanations that you are needing. Thank you Trupanian

Insurer: Trupanion Canada

By: Carol

Useful
Verified March 23, 2023

Easy process!

Everything was so easy

Insurer: Trupanion

By: Sandy

Useful
Verified March 23, 2023

Great customer service.

I chatted with customer service and had all of my questions answered clearly. They were friendly and very helpful in my decision making process.

Insurer: Trupanion

By: William

Useful
Verified March 23, 2023

Great offering and service!

It was clear on what I was getting for the price and easy.

Insurer: Trupanion

By: Shannon

Useful

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