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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Worry free
I've had my pet insurance since I adopted my cat, who now has a health issue that I otherwise would not have been able to afford. The claims process online is so easy.
Insurer: MetLife
By: Deborah
Way too many emails
Way too many emails. I'm considering cancelling due to the EXCESSIVE contact
Insurer: Trupanion
By: customer
Embrace has been better insurance than…
Embrace has been better insurance than some of the policies I have had for myself
Insurer: Embrace
By: Greg Lincoln
Submitted my first claim
Submitted my first claim. I have had other pet insurance and this was so much easier than the others!
Insurer: ASPCA
By: Jenny Nesser
I love trupanion
I love trupanion. Submit claims is easy and straightforward and my payment is automatically deposited in my bank account a few days later. Great service.
Insurer: Trupanion
By: Robbi Wiles
Satisfied customer
Dealing with Nationwide is always painless and they never give me any hassle . every time I have a problem they are there to help and I've been with them for over 5 years and they've been great and treated me great and are always so friendly.
Insurer: Nationwide
By: Johanna V
Helpful and knowledegable…
Helpful and knowledegable representatives
Insurer: ManyPets
By: customer
Untrustworthy company - They intentionally lie and deceive their customers.
My dog was seen at a vet for a possible ear infection on 12/4/2021. He was treated and released. My dog was taken to the vet on 2/18/2023 and I was told he is not covered because there is a 12 month waiting period. The gaps between the 2 vet visits is approximately 15 months which is much longer than the 12 month waiting period. Embrace is saying he wont be eligible for coverage until 2/18/2024. Also, my dog has a small mass on his chest his whole life which is roughly the size of a dime. This mass has remained the same size his whole life. Embrace rep, told me since we dont have exact explanation of the cause of the mass, my dog is no longer covered for any time of cancer. In all, avoid Embrace pet insurance at all cost. They lie, they deceive, and they dont uphold their policies. I dont understand how they are still in business.
Insurer: Embrace
By: Nicholas
Can someone recommend pet insurance that is actually good? Its not Embrace.
So Far my experience with Embrace has not been great. We were switching from another insurance provider and so i knew ahead of time to submit my pets entire history so they could get all of that info situated before we needed to make any claims. I was assured this would speed up the process later. Nope, I provided it all, jumped through all of the hoops and they are still dragging their feet with open claims from 6 months ago. Can't say that I would recommend - maybe that will change in the future but so far every interaction with Embrace has been pretty crumby. Per your response below, no one has responded back to me yet despite you noting that they have.
Insurer: Embrace
By: Dawn Snodgrass
Figo’s app is very user friendly
Figo’s app is very user friendly. Great customer service as well. We couldn’t be happier :)
Insurer: Figo
By: Toast