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They nickel and dime every single claim and don't expect 90% back.
They nickel and dime every single claim that is sent in. They do not reimburse 90% of the bill. They decide how much is allowable for your area then they give you that amount back. So don't expect to get back the 90% they say you get back. They will raise your premium every other year but when it comes down to paying out you need to jump through hoops. I used to recommend this company but not anymore.
Insurer: ASPCA
By: DCDC
Always easy to upload and submit…
Always easy to upload and submit claims. Money is reimbursed quickly. Claims run smoothly
Insurer: Embrace
By: Mandy Marie Tiny Times Photogr
Prompt consideration of claim
Prompt consideration of claim
Insurer: Spot
By: TS
Would recommed!
I had a great experience with Josh S while setting up my policy for my dog, Xena. He was very helpful, answered all of my questions, and made the process easy to understand. Fetch is doing an excellent job providing clear communication and making pet insurance simple and stress-free
Insurer: Fetch
By: India C
Embrace won't accept your claim if you wait.
Embrace won't accept your claim if you wait. I held on to my receipts from the entire year to handle all at once. They won't accept my claims from earlier in the year because my policy renewed during that time. My pets were covered during that time. They received covered services. There should be no time limit to file a claim.
Insurer: Embrace
By: Mike H
We recently lost a dog to lymphoma
We recently lost a dog to lymphoma, we didn't have pet insurance. The cost was staggering. We adopted Stormey and knew we were going to get insurance this time. So far Fetch has covered all her medical needs. She recently was diagnosed with a heart murmur, they covered that too. Thank you Fetch for taking some stress off for a stressful time. Good news, its treatable. Thank you again!
Insurer: Fetch
By: Kim
Trupanion is extremely prompt and honorable!
Trupanion is extremely prompt and honorable in paying their share of our recent insurance claims. The value received for our monthly premiums is well worth it! We consistently recommend Trupanion to friends and family.
Insurer: Trupanion
By: Elizabeth
I spoke with Customer Advocate Gerrone
I spoke with Customer Advocate Gerrone, who is a true professional, extremely customer focused, polite and very knowledgeable. He went through the changes in my policies premium, deductible and options available. He fully explained each one and answered all questions thoroughly. It was a very good experience.
Insurer: Fetch
By: Ellen
Fast response to claims
Fast response to claims! Np issues!
Insurer: Trupanion
By: DAVID