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ACL Surgery thank you TRUPANION
A million percent recommend trupanion for pet insurance. My Dog, Boom, has to have double ACL surgery the first one was an emergency. The bill for the surgery was over 5k, with the stress of my dog in pain, being a CPA during tax season, and having a one and a half year old son this was not exactly what I needed. But thanks to trupanion I did not have to stress financially. Boom was able to have a quick successful surgery! one ACL down one more to go! I can not thank Trupanion Enough and will forever be a customer of theirs!
Insurer: Trupanion
By: Darian Thiring
Bilateral TPLO Surgery Experience
My dog had 2 ACL tears and needed double knee surgery (Bilateral TPLO). Our Vet recommended we go to a specialized surgery hospital given the severity of the disease, which would make the cost much higher, however, we were confident that we have a great insurance company who cares about their pet and parents to support us. We had to wait 3 months to get a consultation with the surgeon and another 2 months to have the surgery. Healthy Paws has been incredible partner on our journey, exactly as the policy states, we were reimbursed for everything with minimal effort from our end. Most invoices were reimbursed in 2-3 days (including all pain management medications while waiting to see the surgeon), while the big invoice of the surgery itself was reimbursed in 4-5 days. The website is very easy to submit claims to and if any documents are required, the healthy paws team was very quick to ask for them to process the claim in a timely manner. Knowing how pet parents are already overwhelmed with the surgery and all the information thrown at them, I was expecting for healthy paws to ask me for medical records and surgery records but once I provided the invoice and gave the hospital the insurance records, they worked it all out in the background. All I had to do is submit the invoice for $10K through the healthy paws’ website, and boom few days later, no questions asked, I was reimbursed 80% of it.
Insurer: Healthy Paws
By: Stepan
It is such a relief and peace of mind…
It is such a relief and peace of mind to have Trupanion there to jump in and help. Beyond happy that I chose this insurance company. I highly recommend them.
Insurer: Trupanion
By: Lori
Your process is easy and seamless.
Your process is easy and seamless. I received my reimbursement via direct deposit quickly. I have nothing but good things to say about our experience over the last 8.5 years with Trupanion.
Insurer: Trupanion
By: Jenni
You have always been great no matter the problem.
You have always been great no matter the problem. Autumn is a Shar Pei tons of problems she is going blind & allergies to many to mention.
Insurer: Trupanion
By: Faith
Great option for your pet's health
Wonderful customer service and!
Insurer: Trupanion
By: Debbie
Outstanding customer service
Very fast - thank you
Insurer: Trupanion
By: Leah