218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The claims process is a bit slow
The claims process is a bit slow. Not very much follow-through on claims when they want more information, they want the customer to do all the calling to the vet and such (asking me to do their job). The app is slow and clunky, too much wannabe social media on it and not enough functionality and speed. Also very skimpy on the claims (classifying things too broadly to fit them in a non0covered category).
Insurer: Figo
By: customer
Exceptional
Exceptional! Approval of claim direct from provider who submitted in our behalf while we waited & was immediately approved 90% of claim! Covered our visit, saved us a ton, worry about cost. All we had to do was focus on our baby's recovery!
Insurer: Trupanion
By: Doe Asombrado
I never had a pet insurance before but…
I never had a pet insurance before but I would recommend this company to anyone thinking about. Rates were very fair and very easy to communicate with. It’s a great peace of mind in case your pet does come across any illness or accident.
Insurer: Spot
By: Therese Ramey
This was my first experience with a car…
This was my first experience with a car insurance company and I was not pleased with the service, care or ability to make any modifications. Yes, it’s easy to get setup initially online, but it was extremely difficult to get through when I had an urgent claim where my car was vandalized by a group of men and put me in a difficult and dangerous situation at an already stressful time. Although I requested a different payment date when I renewed it was never effectuated, resulting in my inability to make payments on time and then they cancelled me without having been able to make the one-time payment. There’s many downsides to being a mostly web-based system. I would avoid at all costs. That was my experience and I do not recommend for the above-mentioned and other reasons.
Insurer: Sonnet
By: My name
Trupanion reimbursement is quick.
Trupanion reimbursement is quick. Not paying for exam is a bummer. If your pet gets SUPER SICK or injured, it will make it worthwhile. So, basically, you are paying for something that you hope will never happen.
Insurer: Trupanion
By: Robin
Trupanion is the best!
Trupanion is the best! We have had Trupanion for 9 years now. Every single Trupanion member that I have ever spoken to over the phone has always been so friendly, helpful, caring and knowledgeable. When I submit claims, the money is deposited into my account in an extremely timely manner. Getting Trupanion for our 2 cats was far and away the best pet decision we have ever made. :)
Insurer: Trupanion
By: Suzanne
Thank you!
Trupanion helps me relax knowing that my pet will be well taken care of.
Insurer: Trupanion
By: Robert
Quick and efficient!
Quick and efficient!
Insurer: Trupanion
By: Nita
Best Pet Insurance Company
Never an issue to file a claim with Trupanion. The process goes very smooth and the reimbursement is always immediate. A pleasure to know Trupanion has your back.
Insurer: Trupanion
By: Leberta
My fur baby unexpectedly passed at a young age due to a pulmonary thromboembolism.
My fur baby unexpectedly passed at a young age due to a pulmonary thromboembolism. Trupanion covered 90% of the emergency vet visit. It was already hard enough losing my dog so unexpectedly. Trupanion made sure I had one less thing to worry about. ??
Insurer: Trupanion
By: Madeline