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Healthy Paws rules!
Healthy paws is always prompt with their communication and treat us fairly. I can always count on them to process claims accurately and reach out when they need any further information. We'll always recommend them and their awesome services.
Insurer: Healthy Paws
By: Alex
I have not done much
I have not done much but file a claim but, that was super easy
Insurer: ASPCA
By: Honore Brinton
First claim
Great service and claim paid in one day. Though 30 years of filing indemnity health claims as an agent I had all necessary documentation.
Insurer: Trupanion
By: william
Trupanion was so easy to join and so…
Trupanion was so easy to join and so helpful with any questions I may have had. I know a few people who are with Trupanion and they all have said they have had such wonderful experiences dealing with Trupanion. Trupanion is the way to go
Insurer: Trupanion Canada
By: Patricia Mccall
My husband laughed at me when I got…
My husband laughed at me when I got Pets Best insurance on our puppy four years ago. It turns out she has allergies and not only have we had to treat several hot spots, but she is now on Cytopoint injections every six weeks. Pets Best has paid like clockwork every time. It gives me huge piece of mind knowing I can get my baby treated, without worrying about cost, and just do what is right for her.
Insurer: Pets Best
By: Sherree Rogers
Great service
I called in to change information and agent was easy to talk to and very helpful.
Insurer: Pets Plus Us
By: Stacey
Wonderful to work with
I never hope to need my pet insurance but our 3 month old has had a couple of small medical issues. Glad we chose Trupanion. From the first call to set up the policy to reviewing and making claim payments, it has been a very positive experience. We did lots of research before settling on Trupanion and I’m confident we chose the right one.
Insurer: Trupanion
By: Paula
0 Stars
0 Stars This is the absolute worst pet insurance company. They lie and give you the runaround then still deny your claim. You should be ashamed of yourselves MetLife! I paid $6,500 for my pet’s surgery, he had a fracture on his Left hip, I tripped over him one night. When I took him to urgent care the next day, they only saw hip dysplasia on the right hip. Nothing wrong with the left at the moment. When I took him back to my vet when the pain didn’t stop and he was limping on left hip, it was discovered he actually had a fracture on the Left hip which had NO hip dysplasia, only the right did. They denied it over and over again claiming they needed additional documents. Almost 6 months later and they never approved or paid surgical bill. This was clearly due to an accident but these scumbags saw hip dysplasia and blamed it on “preexisting conditions” You will find yourself in a lawsuit one day MetLife for all the people you’ve wronged. DO NOT ENROLL IN A POLICY WITH METLIFE. They are a nightmare to get any claim over $500 approved. Save your time, energy and go with any other pet insurance company. If you have a current policy with MetLife, CANCEL IT, I wouldn’t wish this frustration on anyone.
Insurer: MetLife
By: customer
Astounded
I am astounded at the service we received promptly during a recent emergency with our Pomeranian puppy! I don’t have words for the gratitude I feel toward Trupanian. Partnering with TRUPANION is truly the best decision we’ve made for our pet. No guessing, waiting, such a comforting feeling of being in the best hands we could be!
Insurer: Trupanion
By: Valerie
Very easy process to submit claims
Very easy process to submit claims
Insurer: Embrace
By: Monique Va