154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,927 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
Look no further.
I called to get the best prices and tailor to my needs. Customer service rep was awesome, she not only went over EVERYTHING, but also gave me advice she didn't need to. I had Embrace, and they were making me wait a year for pr-exsisting conditions for a year starting Dec of 2021 and would run out Dec 2022. The conditions were worms that were resolved and cleared. When my kittens came home I was feeding too much as once, so they regurgitated. I called the vet for advice and she told us to feed them more frequently with smaller portions and it would resolve , which they did.. Embrace's policy was if something happened before Dec 2022, the clock would restart again from that date for another year. I was paying about $45 a month, no wellness included. Fast forward to MetLife Pet, I saw people on my various pet sites on Facebook mention MetLife Pet and make sure to CALL them, not to sign up. I told MetLife pet about the preexisting conditions and they said it was fine. Accident started from day 1 and illness started 14 days later. That was after the soap notes were read. I have a policy that is 250 annual deductible, 100 percent coverage. It covers wellness as well, and a host of other goodies. I pay about 61 dollars monthly. My cats prescription fleat/tick meds and heart-worm meds run me about 170 every 3 months, the yearly exam between fecal samples, vaccines and exams cost me about 450 dollars. I actually break even on the insurance, and if anything would happen to my cats, I have piece of mind I have coverage. I have called them several times regarding various questions, I am ocd, and like no surprises. They are always very nice, take their time answering. One of the best customer service I have ever encountered. I do have to pay out of pocket for reimbursement, but Their turn around time is super fast. I just ordered pills for my cats last week, they were shipped but were not here until tonight. I submitted as soon as I purchased and I just got an email tonight saying my claim has been approved and will be in my account later this week. I can't say enough about this company, I am super, super excited to have found them, and drive people crazy that have pets telling them to sign up for the insurance. My advice is to have a credit card with a good limit used just for the cats if possible. I have it put into my checking and then I disperse it to the credit cards.
Insurer: MetLife
By: Gloria
They're claim processing is easy and…
They're claim processing is easy and fast.
Insurer: Pumpkin
By: Kathy S.
Trupanion is the Worst
Trupanion is the worst. As I have seen other reviews, where Trupanion is relying on "pre-existing" conditions to automatically deny claims and that is exactly what has happened to me more than once!!! None of the claims we made were because of pre-existing conditions..Trust me!!! I have made three claims with them for the tune of over $3,153 and they have paid once because I appealed it. The appealed $617 claim was reduced down to $187 because they do NOT cover "Examination Fees" - "What!!!!" Please, please do not buy insurance from Trupanion they will only disappoint and anger you. I will be moving onto another company and will be happy to post which one I choose.
Insurer: Trupanion
By: TomMango
i used the live chat feature to find…
i used the live chat feature to find out how to file a claim. the agent was very friendly and gave me the information i needed.
Insurer: Trupanion
By: customer
New customer with concerns after reading the fine print. …
Just signed my dog up for Trupanion insurance and have not had a claim but after reading the fine print I’m a little concerned about coverage. It’s states if your dog gets a preventable disease it is not covered. My previous dog had been given the lymes vaccine and still contracted lymes, would they cover this. I have also owned dogs in the past that got very sick from various vaccines and oral flea and tick meds, we do our very best to protect our dogs but living in an area with ticks this concerns me. Embrace pet insurance does cover preventable diseases.
Insurer: Trupanion
By: customer
Great full for Trupanion coverage.
Iâm always happy with the results from Trupanion!
Insurer: Trupanion
By: Ruth
Great Scott!
Scott was very helpful
Insurer: Trupanion
By: Sheila
Smooth and simple process
The process was clear and simple
Insurer: Trupanion
By: Stuart