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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claims
I would give a 5 star but claims processing and payment take way too long.
Insurer: ASPCA
By: Ronald Nelson
Good Options in Plans and Explanations
Provides excellent explanation of the plans available and ability to adjust the plans to meet budget concerns. Have not used the insurance so I cannot give a 5 star at this time.
Insurer: ASPCA
By: Gerald Killian
Straightforward Application Process
All I did was apply for insurance, but the process was very straightforward.
Insurer: ASPCA
By: Brenda - NH
We haven’t had to use the insurance yet…
We haven’t had to use the insurance yet but it was very easy to sign both of my furrbabies up.
Insurer: ASPCA
By: Heather Tacsar
Easy and straight forward to understand…
Easy and straight forward to understand and enroll. Website is user friendly.
Insurer: ASPCA
By: Gordon Hymel
Previous coverage, no complaints
Previous coverage, absolutely no complaints
Insurer: Trupanion
By: Michael
I HAVE HAD NOT USED THE INS
I HAVE HAD NOT USED THE INS. YET-I AM GOING BY THE WAY I FEEL ABOUT SPOT PET. WILL KNOW AFTER A VISIT OR TWO.
Insurer: Spot
By: Jerome Bales
Denied claim by lying
We switched to Pets Best when my dog was 12 years old because our old provider skyrocketted our rates. We received the welcome email on 11/12/21. By 12/2021 my dog was diagnosed with pancreatitis for the first time. Come February 2023 my dog went to the hospital for a bad pancreatitis attack. When we submitted the claim they denied it and said it was considered a pre-existing condition. Which it 100% was not. Insurance at its best - take your premiums, but refuse the claim when you need it.
Insurer: Pets Best
By: Stephanie Saville
Very easy to submit claims and system…
Very easy to submit claims and system allowed me to look up providing facilities
Insurer: Embrace
By: Jonathan Kasprisin