222,947+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,947 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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ALl was great
ALl was great, hope all will be the same.
Insurer: Sonnet
By: Jerome Wa Asende
Best insurance out there
I tried other pet insurance companies and this one is by far the best. Quickly reviews the claims I submit and covers all the essentials my dogs needed
Insurer: Pets Best
By: Kim Kelly
Pets Best Pet Health Insurance is…
Pets Best Pet Health Insurance is great! they’re fast and prompt for processing our claims submitted.
Insurer: Pets Best
By: Don Bui
Could be better
While Trupanion pays, I find they play too many games and frequently require an appeal, which can take 2-6 weeks while my money is tied up, is annoying to my vet, and a time waster. I have no idea how they justify eliminating exam fees; to me that's an integral part of the diagnostic procedure. In addition, their policy of a separate deductible for every issue adds up; none of the other health insurance providers do that and last year my $500 deductible turned into thousands on top of their already high monthly fees, which increased 30% last year even for one of my dogs who had no claims whatsoever. To be honest, if my other dog didn't have a preexisting condition, I would move her to another carrier, like I did with the first.
Insurer: Trupanion
By: Barbara Feldman
Very simple to sign up
Very simple to sign up. No further experience as I just signed up today
Insurer: ManyPets
By: customer
Wes was very helpful
Signed up online, very easy process. Spoke to Wes I'm customer service. He was very helpful with assistance, and answering my questions.
Insurer: ManyPets
By: Frank and Finley Torelli
Need retraining immediately for your customer service …
We have submitted nursemaid separate claims and including all invoicing not paid . We were told by a rep named Sam that payment would be made to the animal hospital . This was not true so now we are having to pay all up front and then resubmitting each claim separately for the to process this is a very difficult time for our family and you folks are making this so much harder . I would love to speak to upper management about this . I am in the rescue fields and will not be recommending this company to anyone . I was a loyal customer for many years but that is changing after this very poor experience . Bad communication in your part . Being told the wrong things repeatedly and then asking for a communication log and being told they can not do that . Have someone call me 781-799-0651 I would love to review this mess .
Insurer: Pets Best
By: DAWNALEE KIELTY-DOWNING
Thankful for PetsBest!
We've had PetsBest coverage for both our dogs for years now. PetsBest really came through for us with our older dog when he had TPLO surgery several years ago. Our recent experience with PetsBest began as my wife and I were driving with our two dogs to visit family out of state. On the first day of our drive, our younger dog started vomiting. Unfortunately, even after we had reached our destination and she had several days to settle, her vomiting didn't stop. Being over a thousand miles from home and our primary vet made for a stressful situation. We ultimately made the decision to take her to a Vet ER where she received excellent care and recovered slightly with anti-nausea medication. However, once we returned home, our dog continued vomiting and her weight kept dropping. So, we went to our primary vet and he recommended an Ultrasound which could only be done at our local Vet ER. Thankfully, the Ultrasound was negative. We now have our dog on a new food and are hoping this will be the answer. Currently, we've submitted 4 claims for our dog's current illness and all have been reimbursed. The process for submitting a claim to PetsBest couldn't be more easy. The piece of mind from this experience has made us so incredibly thankful to have PetsBest coverage for our dogs!
Insurer: Pets Best
By: Elijah E
Wonderful experience
I only have a few months with pet insurance and so far my experience has been great every one of their staff through customer service has made the experience easy and very self explanatory and has walked me through every step for my put insurance. I and very grateful for them
Insurer: Nationwide
By: Stacy Botello
Terrible, go anywhere but here
No customer service. Terrible holds for questions. No human guidance whatsoever and really high prices
Insurer: Sonnet
By: Alexis