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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Thank you Heathy Paws
Healthy paws has giving me great service and without them not sure how we would have made it.
Insurer: Healthy Paws
By: Michael
Poor customer support
I opened an account for pet insurance. I paid the bill, I tried registering with the customer center. I kept getting error messages saying my account number was incorrect even though I copied and pasted it. I emailed to get the problem resolved and I never heard back. I called multiple times. I’m still waiting to get registered. I’m not impressed with the customer support so far :(
Insurer: ASPCA
By: Mollie LaGrow
I’m new to this and not sure
I’m new to this and not sure
Insurer: Embrace
By: Kathleen
Get Trupanion. They don’t play. They pay.
Love Trupanion. Two days after my dear dog’s surgery for cancer, I get notice that they’re paying for the surgery. They’re the best. I only wish I could switch my lousy human insurance for Trupanion.
Insurer: Trupanion
By: Julie
. Wrongfully denied. Hiring an attorney.
I’m in the same boat as everyone else— they’ve denied my claim bc they don’t have the records of which I sent over, they confirmed, and then I received an email this morning stating that my claim is on hold. Is there anything we can do to get our money back? This seems criminal— and now when we switch insurance we’ll have a pre existing condition!. I can’t afford this. Consulting an attorney tomorrow.
Insurer: Embrace
By: Lauren Carr
I have only recently enrolled my pets…
I have only recently enrolled my pets into the ASPCA Pet Insurance. I have not yet had need to take advantage of the insurance benefits but I do anticipate that future expirences will be good.
Insurer: ASPCA
By: Ronald Masumoto
Terrible they wing pay for anything not…
Terrible they wont pay for anything not even part of the bill
Insurer: Embrace
By: Sandra Hass
I love that you can customize your…
I love that you can customize your policy to your budget and coverage. Figo process claims and pays very quickly, its usually the same week.
Insurer: Figo
By: JH
Super kind customer support
Super kind customer support who seem like they genuinely care about helping you / your pet. Wasn't sure on insurance before but would definitely recommend to any friends with pets.
Insurer: Spot
By: Hana