209,466+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,466 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurer: MetLife
By: Randolph Crump
85% Increase Due to Move
We've had one claim for the three pups we have covered. The process was easy and reimbursement was not delayed. Premium increases annually were inline with my expectations. However after being a customer for six years, we moved 150 miles away and our premium increased 85%. I understand the increase as pets age but the 85% increase was due to the move. The customer service rep was not friendly but not rude. He seemed only to read a script - it was robotic. We'll obtain quotes from other companies when we have a new pet.
Insurer: Embrace
By: Jennifer Sanford
Amazing pet insurance company!!!
I have had nothing but an excellent experience with Spot insurance so far. Everyone has been very knowledgeable, courteous and helpful. I highly recommend this pet insurance!
Insurer: Spot
By: Kathryn
Just like any other insurance company
Just like any other insurance company; you pay in sooo much money every month. Then if you have to file a claim, they raise your rates. It should be illegal.
Insurer: Spot
By: Ashley Grosz
Easy to use
Easy to use. Website is easy to navigate
Insurer: MetLife
By: Vanessa Lees
Very fast with processing claims
Had an amazing experience. Very fast claim processing. Easy to navigate!
Insurer: Spot
By: Cecily Buchanan
I’ve been happy with this insurance so…
I’ve been happy with this insurance so far, but I do with there was an option for 100 coverage after the deductible is met instead of 80%. Maybe there is one and I’m not aware. Also, sometimes it takes a little longer to get reimbursed for a claim but overall not bad.
Insurer: Spot
By: Ariana Johnson
Just started with MetLife
Just started with MetLife. After a few hic ups on my part and some communication issues I find it pretty easy and efficient. This is my first time ever getting pet insurance so I just need to be patient. Thank you. I would recommend MetLife.
Insurer: MetLife
By: customer
Easy to submit claims online
Easy to submit claims online. Quick to respond to questions. Direct deposit for finalized claims.
Insurer: MetLife
By: Dr. Sumner