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Insurer: Trupanion Canada
By: John
Super easy
Super easy to get setup and covered!
Insurer: Trupanion Canada
By: Roland
Easy enrolment
The process was really simple.
Insurer: Trupanion Canada
By: Anita
Great Customer Service
The rep in the phone was lovely, and the services offered seem great at this point.
Insurer: Trupanion Canada
By: Hayley
Hunter
Thorough and efficient
Insurer: Trupanion
By: Donna
Quick response to our needs
Quick response to our needs
Insurer: Figo
By: John
Best Insurance
My cat needed some emergency incontinence problems and this company paid for their share without any other motivation than to fulfil their obligations. Highly valued care and appreciated by me and my little child.
Insurer: Trupanion
By: Robert
Amazing Reps
I spoke with Member Experience Specialist, Keisha, about adjusting my policy and she was an absolute pleasure to speak with. All of my questions were answered and she provided me additional information that I wasn't even aware of. Extremely helpful and kind. They REALLY do care about you and your fur baby. Highly recommend! <3
Insurer: Trupanion
By: Alexa Aruta
Loopholes and escape tactics
I find that after working in healthcare it’s just what insurances do, which is take your money and do all they can do to not pay for anything. They create all kinds of loopholes to get out of paying. My dog had to have a surgery that was almost $6000 on 2/14/23. The policy was purchased 7/14/22 and there were NO pre-existing conditions regarding his Feb surgery, but during their in depth 12 month pre policy chart review, they found that Prince had a limp on 10/22/22, 3 months AFTER the policy was purchased and not ANYTIME before the policy was purchased, but they still will not pay for the surgery that he had to have 7 months after being a member! OH, and because he NOW had a problem, they will NEVER pay for a joint issue!
Insurer: Embrace
By: Sharon Ellis
Pets Best provides quick reviews
Pets Best provides quick review and claims processing. It is easy to upload claims online and the turnaround is fairly quick. We received payment for claim immediately upon completion of review of our claim.
Insurer: Pets Best
By: Jennifer