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Super easy to submit a claim and prompt…
Super easy to submit a claim and prompt reimbursement
Insurer: Figo
By: Angela
Amazing experience and superb Customer Service thanks to Anne!
My experience with my customer service representative, Anne Wheitsel was outstanding! Anne was able to address all of my questions and concerns. She was extremely patient with me and went above and beyond. She didn’t rush me in anyway and even looked up statistics on the breed of my dog, Harry to help me further understand and decide what policy would be best for Harry. Anne is such a delight to speak with. We even exchanged stories of our pets together, which was so nice as I got to know her and her fur baby on a more personal level. She related to everything I discussed with her and the conversation flowed so nicely! So many times, calls seem so scripted, but not with Anne. Very genuine and extremely knowledgeable. Anne made my call experience to Fetch such a positive one. She is truly an asset to Fetch! Thank you, Anne for everything! -Heather and Harry LaBarbara
Insurer: Fetch
By: Heather D'Oliveira LaBarbara
You never know how important insurance can be
Our fur baby became I'll not abke to eat and was just not himself ! He needed surgery and ongoing care . Without insurance we would not have been able to provide the care he needed . There is no way I ever want to be in a position to have to say good bye to our boy !! Thank you Pets plus us for helping our baby be a part of our lives !! ❤❤❤
Insurer: Pets Plus Us
By: Linda
I tried to add another puppy to my…
I tried to add another puppy to my Chief’s plan, but I must have been overtired cause I could not figure it out! I called CS and spoke to Rob. He was extremely patient with me and he went step by step for me! By the time we hung up, Rob successfully wrote both my dogs up for ASPCA Pet Insurance! Great company to deal with! Marilyn Nastari
Insurer: ASPCA
By: Marilyn Nastari
Peace of mind
Very easy to sign up. Great pricing for excellent coverage. Peace of mind is invaluable
Insurer: ASPCA
By: Michael
Kim was professional with relevant…
Kim was professional with relevant information without being overbearing.
Insurer: Pumpkin
By: Sharon Gordetsky
It was explained well and fast and easy
It was explained well and fast and easy
Insurer: Spot
By: Sandra Gutierrez
Very friendly and personable despite…
Very friendly and personable despite dealing with frustrating bills and waiting period
Insurer: Pets Best
By: L. W.
Our Beloved Dachshund!
Our beloved dachshund, 7years old, hurt his back. We rushed him to our emergency vet. Hospital. Neurosurgeon determined he need immediately surgery if he were to walk again. Surgery was done almost immediately. Fees had to be paid ahead of time, of course. I can honestly say, we were so upset by the entire thing, I had forgotten we had pet insurance. It didn’t matter. We love our little guy. Surgery was successful. He’s already walking a bit. It’s only been 2 weeks since surgery. When I sent the cost and estimate to Healthy Paws, my husband and I didn’t expect almost the entire procedure to be covered. A week after we did the paper work, Healthy Paws responded with almost the entire procedure minus our deductable was covered. We were more than pleased! In addition to the financial coverage, what impressed us the most was HP’s always asking about our pup whenever the corresponded they with us. I strongly recommend Healthy Paws if you are looking for a reliable, caring company to deal with a special member of your family. You will be very happy you did.
Insurer: Healthy Paws
By: Ann Mashack
Overall very easy, straight forward, and user friendly!
Easy to use app that streamlines submitting claims. Also easy to get someone on the phone if you need to actually talk to a friendly person. Direct Deposit option to get your money deposited into your account. Overall very easy, straight forward, and user friendly. Would highly recommend!
Insurer: Fetch Canada
By: Mic H