223,096+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,096 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy self serve website
Easy self serve website. Great staff to help should you need it. More insurance companies could learn alot from Sonnet. They don't price gauge their customers either. They are very competitive in offering the best options, packages and prices. They won me over and I'm glad they did.
Insurer: Sonnet
By: Tabitha D.
User friendly & helpful
Filing and tracking claims online is easy to do and when you call in, they are very kind and helpful.
Insurer: Pets Best
By: Janet Harwick
So far......so good
A complicated claim in progress. Have to figure out if my deductible is correct and figure out if our reimbursement is correct. Not yet done....but so far, so good. Prompt replies to my claim... and it seems some $$ was approved and a check on the way. Will finish my review when all paperwork finalized.
Insurer: Pets Best
By: Peter Haggard
Enrolling was easy
Sign up was easy and Kylie in customer service was great about answering my MANY questions! There was no pressure and she provided additional information that was helpful in making the decision to go with this company.
Insurer: ManyPets
By: AvidReader
Wonderful Insurance
My dog had to have surgery and we were so happy PetsBest covered part of the cost!
Insurer: Pets Best
By: Pat D
Generally a good value
Kind of slow with reimbursements, but generally live up to their policy to the letter. Nice that you can adjust your deductible and coverages to make your premiums more affordable. If premiums keep going up, I may not be able to afford it next year, but in general, a good value.
Insurer: Pets Best
By: Janetski
Not a disability friendly company
They have no Deaf/HOH-friendly customer service. Their chat "customer service" is unable to help with anything. So, I was unable to find a person to chat with to cancel my account. After telling the chat person multiple times that I couldn't call the number they wanted me to call, I was finally given an email. I requested that my policies be cancelled. The next day, they charged for all of my policies instead of cancelling. Then, they emailed me and only cancelled one policy seven days after my request. I emailed back requesting again that the other two also be cancelled and that I be given an update on when Fetch would refund their charges since they made them after I requested the policies be cancelled. My other two policies still have not been cancelled and my refund has not been processed. ETA: Since posting the review, Fetch got ahold of me via email and cancelled all three policies. They gave me a partial refund for each, not a full refund like they should have. All told, it took them 13 days to cancel the policies and begin a refund process after I requested the cancellation. Overall, I don't recommend this company to any pet owner, but I definitely do not recommend to anyone in the disabled community.
Insurer: Fetch
By: KC Barnack
Simple Process
Process was simple and coverage seems great. The online portal is easy to navigate which provides me hope that submitting claims will be just as simple. I look forward to having pet insurance!
Insurer: ManyPets
By: customer
You guys really need to step your game…
You guys really need to step your game because honestly again an other payement just passed and IM NOT EVEN WITH ANY INSURANCE ANYMORE WAKE UP
Insurer: Sonnet
By: Jean-Piii Heroux
The fact that I have to wait so long…
The fact that I have to wait so long for the insurance to kick in in order to get my sick pet some help is sicking, it's ridiculous what if something happens to my pet in the process of waiting? What will you guys say and do then? Absolutely NOTHING
Insurer: ASPCA
By: Annette Valentin