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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great experience
First claim with Pets Best was easy and reimbursement was quick. Recommend.
Very disappointed at the exclusions
Very disappointed at the exclusions. Failing to pay for all costs associated with my pets emergency is sneaky and unfair.
Insurer: Trupanion
By: Martin
Premium doubled in about one year!
Premium doubled in about one year. No letter, just an email that could (and did) end up in the bin. Shame on this company for squeezing pennies out of struggling families in these difficult times.
Insurer: MetLife
By: jean
Technology and Ships
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Misleading practice
If your let has anything at all age related, they will deny any accidents as pre existing.
Insurer: Pets Best
By: David
Great coverage and service
fast, efficient and great service/coverage
Insurer: Embrace
By: denise
This insurance is a nightmare
This insurance is a nightmare. They never payed off their part, always looked for reasons to deny even though I was with them for 2 years since I got my dog as a 7 week old pup. Spent so much energy appealing every decision, involved my vet who wrote letters of explanations. Now I am done. Canceled the subscription and will never go back there again. I do not recommend getting involved with them even though USAA recommends them. Embrace is terrible, the worst!
Insurer: Embrace
By: Dinkleboo
Claim Success!
My first time using the claim system was so easy! I uploaded months of claims and within a week, my funds were deposited. Thank you Pets Best!
fast and effecient
I was on the fence about getting Pet Insurance but I'm so glad I did and I very happy with MetPet. The process to file a claim was fast and easy and the approval process was also relatively quick.
The online claim process is simple and…
The online claim process is simple and efficient. The turn around time on claim processing was completed within 24 hours.
Insurer: Embrace
By: Danny Tinsley