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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This insurance company is a total scam
I've been using this insurance company for 7 years on two different pets. My dog came down with a very rare and fatal disease. She was in the hospital for a month and racked up a bill more than $40,000. I felt confident because I had insurance and I would be protected at least 50%. But this company does not spend more than $5,000 annually. It's a total waste. For the amount you pay you do not get much of a value unless your dog or cat has recurring extremely minor issues which is statistically extremely rare. When I was trying to file claims they kept telling me the claims were illegible and then I would get an agent on the phone after hours and hours of trying who would say that the reports I sent were extremely legible. I would download the PDF directly from the website and upload it to their portal and they would claim it was smudged even though it was never printed or had any opportunity to get smudged. Over and all, this is an absolutely terrible company and no one should even slightly consider using them under any circumstance. There are plenty of good alternatives.
Insurer: Pets Best
By: Donovan
No problem,every wnent smoothly
No problem,every went smoothly
Insurer: ManyPets
By: customer
Trupanion is the right choice!!!
I am so happy we made the decision to go with Trupanion when we brought home our pup. We always hope we won't need pet insurance, but it is too late after the fact. Trupanion has been great for us as we have a leg issue that we are trying to resolve. I have had claims paid in as little as 14 hours!! The only thing I am upset about is physical therapy is not included in my plan and I was told it was a separate policy. I was never advised of that or I would have purchased it also. I now know for any future animals. If you have a pet, Trupanion is the way to go!!!
Insurer: Trupanion
By: Wendy Buterbaugh
The ASPCA Pet Insurance
The ASPCA Pet Insurance Gives what they promise. Also, very polite available customer service representative’s.
Insurer: ASPCA
By: Lori Botkin
Be prepare to waste a ton of money
Unless you start your policy before you've taken your pet to the vet, be prepared to flush a ton of money down the drain. I had a policy for 5 years, paid nearly $4,000 into it before submitting a claim, then my dog had an abscessed tooth. My bill was nearly $900 and I finally submitted my first and only claim, but Trupanion said they found record from my vet saying my dog had tartar before my policy started. What 5 year old dog does not have some tartar? Anyway, Trupanion practically gave me the middle finger and I'm done. I feel like I was swindled. Do yourself a favor and just put like $50 into a separate savings account for your pet every month. Don't waste your money with this company that will find any reason not to help you.
Insurer: Trupanion
By: Michael
Thank you, Sonnet Insurance. You're the best.
I have nothing but high praises for Sonnet Insurance. They're hands down the best insurance company I have worked with. It was a night trying to get insurance after a bitter divorce and a few years of not owning a car but Sonnet Insurance came through for me. Heartfelt thanks and I highly recommend Sonnet Insurance to everyone.
Insurer: Sonnet
By: Michael
I only had this insurance for couple of…
I only had this insurance for couple of months and I m thinking of canceling it! The amount charged every month seems low enough to convince one to become a member easily but if instead of paying it, I start to save the same amount each month, at the end of the year I’ll have saved even more and have the cash available for wellness appointments and any kind of emergency without having to deal with poor customer services and waiting their very slow processing time!
Insurer: Pets Best
By: Marisa