223,174+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,174 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Reliable Safety Net
The claims experience was excellent as usual. Good communication and explanation. Speedy receipt of cheque as well.
Insurer: Trupanion Canada
By: Sonia
So far service has been good (weâve only had one claim so far) but itâs disappointing that there is no discount for a second pet.
So far service has been good (weâve only had one claim so far) but itâs disappointing that there is no discount for a second pet. Because if this Iâm looking around for another company.
Insurer: Trupanion Canada
By: Laura
In our 3 years with you we have never had a bad experience you guys get it.
In our 3 years with you we have never had a bad experience, you guys get it.
Insurer: Trupanion Canada
By: Fred
Iâm really unhappy they didnât cover her ear infection.
Iâm really unhappy they didnât cover her ear infection. I donât believe it to be a pre existing condition. When I first got her I told the vet she was scratching maybe her neck, maybe her ears. She never had an ear infection that day. She wasnât treated for an ear infection that day or any day since and she had her first ear infection at 15 months. Itâs a reach to say it is an existing condition
Insurer: Trupanion Canada
By: Nicole
Iâve heard Trupanion is the best
Have heard positive things about it.
Insurer: Trupanion Canada
By: Linda
Good customer service reasonable policy
Good customer service, reasonable policy
Insurer: Trupanion Canada
By: Denisa
excellent service with the new sign up. I am a new client
excellent service with the new sign up. I am a new client
Insurer: Trupanion Canada
By: whitney
Everything done and processed quickly.
Claim was very quickly processed and claim was paid. Thank You!
Insurer: Trupanion Canada
By: Joe
Lack of communication regarding a claim
My daughter is having an impossible time getting responses regarding her claim. Biggest problem is that nobody ever returns her calls. For example yesterday, one adjuster was on vacation and one did not respond after 4 attempts. The toll free number had a message saying it was too busy and to try another time. The service (or lack thereof) has been so bad she is now contemplating getting her lawyer to deal with it.
Insurer: Sonnet
By: Brian Francis
My fur boys are in good hands with Trupanion.
Trupanion seems very caring and acknowledge my love for my fur boys. I had sent photos of invoices from the boys vet clinic but they were mistaken as claims for the boys visits but were sent to Trupanion for their records. Quickly resolved with a phone call and of course all is good. Cheers.
Insurer: Trupanion Canada
By: Mike Leblanc