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Very helpful great experience
Very helpful great experience
Insurer: Trupanion
By: Daniel Barker
Good coverage and fast reimbursement
Very happy with all the plan options Embrace offers for our dog. We chose a higher tier to help ensure all our basics would be covered. Submitting a claim is easy using their app and all our claims have been processed in a matter of days, not weeks.
Insurer: Embrace
By: Lisa Ward
It was informative & easy to apply
It was informative & easy to apply, especially, for two dogs. Price, was reasonable.
Insurer: ASPCA
By: Illona LePera
Great customer service
Great customer service! Everyone I have spoken to, on various matters, are always friendly, knowledgeable and willing to help. Fast reimbursement too.
Insurer: Pumpkin
By: Christine
Was told 28$ ans was charge without…
Was told 28$ ans was charge without warning 68 ?
Insurer: Trupanion Canada
By: Vanessa
Owner
Trupanion was absolutely outstanding, really paid 90% and paid directly to ER. No laying money out of pocket and then having to get reimbursed, it was absolutely amazing in a bad situation.
Embrace is a scam
Embrace is a scam. Make sure you read all the fine print. Days after my 12 week old puppy got a clean bill of heath from my vet, I decided to be safe and get insurance. I signed up online, purchased my policy, and my Embrace profile showed that my policy was active and I read that if my pup had any conditions, Embrace would get the medical records from my vet after I filed a claim online. Seemed easy enough. The following month, my puppy began urinating frequently. I took her into the vet, who said that my puppy hadn’t grown out of her loose puppy skin and it likely caused a UTI. When I filed a claim for medications, Embrace said that I hadn’t taken my puppy to the vet for an examination after purchasing their insurance, even though she had an examination just days prior, so they used that day’s examination as her initial examination. They determined that my puppy’s UTI was a pre-existing condition based on this technicality or, as I call it, one of their traps. Now if my puppy grows up and has any problems down there, although unrelated, it’s not going to be covered. They would happily look at my puppy’s medical history if it benefited them, but they will exclude any previous evidence if they can. My puppy was just weeks old when she got her first exam! Nothing was pre-existing! Embrace knows it wasn’t a pre-existing condition, and they were taking my money while they were not insuring my pup.
Insurer: Embrace
By: FUAA
I wish I had Pumpkin for my last dog…
Payment was so quick after submitting everything online. I thought insurance for my dog was so much more expensive but when a tech at my vet’s office told me how affordable Pumpkin was, I signed up my new dog right away. I only wish I had it for my last two dogs since both had very high medical bills at the end of their lives.
Insurer: Pumpkin
By: Jamie C