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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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so far Fetch has been great
so far Fetch has been great. the app is easy to use. i do find when wanting to look at the break down for payment can’t seem to open the down loads.
Insurer: Fetch Canada
By: marianne iversen
Gibbs
Our pup had to have some x-rays for his leg to find out why he is limping. Fetch was very quick and efficient in reviewing the claim and dispersing the funds. Thank you Great company
Insurer: Fetch Canada
By: Angie
Puppy Needed Emergency Surgery
My puppy got into something and we had no idea. When she started vomiting, we had peace of mind knowing that we could bring her to the ER, and we had Fetch to lean on. It turned out that she needed emergency surgery to remove a foreign body. We submitted the claim to Fetch and within two weeks we were reimbursed our full amount (minus our deductible and co-insurance which was expected). Fetch has allowed us get the very best care for our puppy, without needing to make tough financial decisions.
Insurer: Fetch
By: Haley Bautista
I love the customer service
I love the customer service. They serve their customers very well from communication to answering questions well and in a friendly manner. Yoshi and I, as his mom, am really glad we chose Fetch.
Insurer: Fetch
By: customer
Disappointed
I am not very happy with the experience I've had with spots so far you advertise quick reimbursements I don't feel that this is true I filed my first claim on July 19th of 2022 I am still waiting for my check from that
Insurer: Spot
By: Annette Cane
I have recommended you to many people
I was very pleased with the service and the simplicity to access insurance for my truck and I have told my friends and family about you guys thank you for everything George beer
Insurer: Sonnet
By: George
Harper’s Dental Work Reimbursement was Easy!
Fetch recently reimbursed us for our 11-year-old shepherd Harper’s recent dental work. The process went very smoothly. Due to Harper having harmed her teeth when she was younger, Fetch (formerly PetPlan) has paid for her dental work over a number of years. We really appreciate this and the process has always been easy. Thank you!
Insurer: Fetch
By: G. Russell
Submitted my paperwork and invoices and…
Submitted my paperwork and invoices and got the claim money immediately.
Insurer: Fetch
By: Ronald Jansen
Fast Customer service
They respond within a week of my invoice submittals.
Insurer: Pets Best
By: Kay H. Nims
Off to a good start
I believe this is a very good insurance and I found the person I spoke with very helpful in helping me decide.
Insurer: ManyPets
By: Arleen Oakes