209,784+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Customer Service
"I appreciate how easy it is to file a claim and the fact that I receive notifications that the claim was received, the status of it, and whether or not there are any delays in processing my claims. I'm happy with this insurance for my pup, who has some chronic allergy and stomach issues.
Insurer: Pets Best
By: Tammy
MetLife has been outstanding
MetLife has been outstanding. They are responsive and make payment quickly. Great insurance for my pets.
Insurer: MetLife
By: Julie
Pumpkin was great
Pumpkin was great! They were there when I needed them. Claims were submitted and closed quickly and smoothly. They were kind when I canceled pumpkin because my cat passed away suddenly and they showed sympathy. I am DEFINITELY coming back to Pumpkin when I’m ready for another fur baby.
Insurer: Pumpkin
By: Denise Magallanes
Medication for my German Shepherd
PetsBest has very good coverage for medications, simple to file claims, and reimburses quickly. My girl and I are very happy that Adequan is covered and she's feeling so much better. Thank You
Been using MetLife for 2 yrs
Been using MetLife for 2 yrs. Great experience with my coverage
Insurer: MetLife
By: David E
Loyal Customer no more
I have been a loyal customer of Spot since 2021, but after my most recent renewal in November, they have shown their true, heartless colors. My dog, Lady, deserved better than the "convenience" email I received from this company. They are masters of the bait-and-switch. They moved the goalposts from a general Accidental Death claim to insisting she must have been hit by a car to qualify. When that didn't work, they pivoted to the classic "pre-existing condition" excuse to avoid paying out. To take my money for years and then deny my claim right after a renewal is disgusting. But the ultimate insult was receiving their cold denial signed off with "Happy Pet Parenting." There is nothing "happy" about how they treat grieving owners and the pets they are supposed to protect. They don’t care about Lady, and they don’t care about the people who pay their premiums. After four years, I’ve learned that their "coverage" is just a facade. Save your money and your heart—go elsewhere.
Insurer: Spot
By: Rachael McPherson
This insurance is worth every penny
This insurance is worth every penny. Very quick at processing claims. Super easy app and very easy to make a claim. Cannot recommend enough!!
Insurer: MetLife
By: Tina Ryan
Yearly check up
My cat went in for his yearly exam and they covered some of the bill which around Christmas time is a blessing because it went right back to him and our other cat (yet to be added just rescued) for Christmas presents.
Insurer: Pets Best
By: HILARY
Fast payment!
Payment was received quickly after I submitted it!
Insurer: MetLife
By: Linda