219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Happy customer for over 11years
I have always found the results of the review of the claim are reported quickly. Any settlement is received very promptly. I am very likely to wholeheartedly recommend Trupanion to any dog owner.
Insurer: Trupanion Canada
By: Denise
Peace of mind insurance
Enrollment was a simple process to go through. Information was clearly laid out and I could chose optional add on's in health protection for my sweet new shih tzu with ease. I want Big Joe to have the very best of healthcare and a wonderful life with us. Trupanion was recommended by our vet and she gave us a brochure to read through. After doing a little research online, it seems like the majority of folks agree that this is the way to go. I guess we could say that insurance gives us assurance that should any health mishap happen, Trupanion will have Big Joe's back while he holds my heart.
Insurer: Trupanion Canada
By: Marlene
Many pets covers my dog's future health…
Many pets covers my dog's future health problems so that's why I chose them.
Insurer: ManyPets
By: Lorraine Bailey
I have been a customer for at least a…15 years
I have been a customer for at least a decade or more. They are always there to answer your questions and help you with your pet's needs. I have a dog with another company,(the rescue gave it to you for free for a fewTrupanion in the very near future.
Insurer: Trupanion
By: Rosemarie Cola
There’s no customer service
There’s no customer service, the phone number hangs up in you after the automatic machine
Insurer: ManyPets
By: customer
Easy to set up insurance for my new…
Easy to set up insurance for my new puppy!
Insurer: ManyPets
By: Kim Higginbotham
Diera was outstanding
Diera was outstanding. She helped me with all my questions about my claims . She went far and beyond trying to see what happened to my claims ( I didn’t get the reimbursement, probably check got lost in the mail ) . She went claim by claim making sure that were done . We spend maybe two hours over the phone and she was always cheerful and showing a lot of empathy . Employees like that it’s what we need . She is an outstanding assets for ur company
Insurer: Nationwide
By: Sandra Garcia
Good experience with Healthy Paws
I used another pet insurance company with previous pets, but found the reimbursement process to be slow, very complicated, and with a very low reimbursement rate. I almost didn’t get insurance for our new puppy because of that experience, but decided to give Healthy Paws a try. I’ve had Healthy Paws for a little over a year and have been so fortunate to have my dog covered by them. I was skeptical they would really be that straightforward about what they reimburse and at what rate, but it has actually been the case. It’s been a godsend. I needed to call Customer Service one time for clarification on something and I found them to very helpful. I would highly recommend.
Insurer: Healthy Paws
By: Emily
I originally was frustrated that I…
I originally was frustrated that I couldn't update my account on the website then called to what I thought was within range of service and constantly got hung up on. In the process of writing the email I noticed that it was 9-9ET thankfully before I sent my frustrated email. However, once I called during business hours I believe the agents name to be Fin, if I can recall correctly. She was wonderful! She took care of all my needs and I have faith that in the (hopefully) never accident, my baby girl will be able to get the treatment she needs as I don't always have an extra 10k to spend on my pets health like my savior Zeus, bless his soul. Keep up the good work guys, no offense, but I hope to not have to reach back out to you ever, if not, for a long, long while.
Insurer: ManyPets
By: Zen
Terrible Customer Service
I've had a terrible customer experience with Sonnet. I wanted to edit my policy by removing a car and adding another car and you ran into technical issues that does not allow you to edit the policy. I decided to reach out to an agent, Erica was very helpful but we got disconnected. Then I was connected to Kanujah which replies back very slow and then just stopped replying back while I waited for 30 minutes. Note that I had to wait 30 minutes every time I wanted to connect to an agent I have my home insurance and car insurance with Sonnet, but this terrible customer experience will definitely make me want to look for another provide
Insurer: Sonnet
By: Ahmed Ouf