154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 15, 2023

Claims are taking longer than necessary !

My puppy is only 3 months old and receiving her Preventive Vaccines needed to keep her healthy. My first claim was easy, no problems. Reimbursement maybe took 3 weeks, no problem. The second set of vaccination claim I sent in was on April 25, 2023. I received an email May 10,2023 @ 9:29am stating claims are taking longer than usual. I am a new client and researched this pet insurance as best I could. My puppy is going to be tiny, the most she will weigh full grown is probably 10-15 lbs. She is very tiny and each time she receives her vaccinations, she has reactions for that day and I have to call the vet to find out what I need to do for her pain. She had her 3rd round of vaccinations and tried to submit a claim! Lord and behold it took an act of congress to fill in and upload documentation, after filling out information and tried to submit claim it would not submit the claim. What's the problem? They are going to receive a bank draft each month for my Furbabies Insurance. Would you like for me to make it non user friendly to receive your monies!!!!!, and state sorry for the delay in processing? This is uncalled for, especially for seniors on limited income putting our Trust in your company!!!!

Insurer: ASPCA

By: Linda Powell

May 15, 2023

I can honestly say

I had a puppy that got very sick during transport to me and I was devastated. I was notified that his costs were approved by Trupanion and that lifted a huge weight of of me in an already set of circumstances, that was very upsetting for me. I can honestly say, regarding my experience, there isn’t anything that needs to be changed. The people I have spoken to from Trupanion are courteous and they actually make a difficult experience, a much easier one. It is really too bad that all types of insurance pet or otherwise, could operate or have the same compassion as I feel Trupanion genuinely does.

Insurer: Trupanion Canada

By: Denise Tryon

Verified May 15, 2023

Great service

Great service! I recommend it to all pet owners

Insurer: Embrace

By: Michele Taliaferro

Verified May 15, 2023

First Time Getting Pet Insurance

The only issue I have is the wait time until the insurance actually starts everything else is good

Insurer: Trupanion

By: Natalie

Useful
Verified May 15, 2023

Excellence in Care

Trupanion delivers on time, every time. Thank you, Trupanion??

Insurer: Trupanion

By: Deborah

Useful
Verified May 15, 2023

Trupanion is always on top of it.

Trupanion is always on top of it.

Insurer: Trupanion

By: Jan

Useful
Verified May 15, 2023

Valerie was very kind and caring when she was explaining the benefits and I could feel she really cared for us and eased our anxiety tremdously.

Valerie was very kind and caring when she was explaining the benefits and I could feel she really cared for us and eased our anxiety tremdously.

Insurer: Trupanion

By: Ouxiang

Useful
Verified May 15, 2023

Very friendly helpful informative.

Very friendly, helpful, informative.

Insurer: Trupanion

By: Marielle

Useful
Verified May 15, 2023

Very informative and courteous service given.

Very informative and courteous service given.

Insurer: Trupanion

By: Terry

Useful
Verified May 15, 2023

Whenever I call there’s always a representative available to chat.

Whenever I call, there’s always a representative available to chat. They are knowledgeable and and extreme helpful in explaining the details involved in the claim.

Insurer: Trupanion

By: Susan

Useful

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