154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 24, 2025

We've had Trupanion since our GSD was…

We've had Trupanion since our GSD was 12 weeks old. Thank goodness we have insurance on her. She was a naughty puppy and would find anything to put in her mouth. Multiple vet trips. As she's aged, she has developed recurring ear infections and has many allergies. Trupanion has always paid in a very timely manner.

Insurer: Trupanion

By: Elizabeth

September 24, 2025

In a shocker, the site suddenly didn't work when I went to submit my claim

*Update to the below: I tried again a few hours later, and it still didn't work. I will admit to being extraordinarily frustrated at this point. That said-there is good news. When I got to my office this morning, I tried a fifth time, and it got through. I can't speak to if they are going to cover it or not, which I'll update if they do or don't, but at the very least, it seems whatever issues they were having with their submission portal have been fixed and my claim was able to be submitted. I've upped the stars to four on the basis of functionality; now lets see if the insurance I've had for seven years turns out to be honorable and legit. I did check my coverage (injury/illness) and I should be ok. Previous Experience: I have had them as pet insurance for more than five years and have never submitted a claim. I tried to submit my first claim this evening, three different times, and each time when I got to the "submit claim" portion the website would mysteriously stop working and say something was wrong and the claim could not be submitted, even though every other part of the process worked just fine. It feels like a delay tactic, like every insurance company ever-they do this kind of thing in hopes that the person filing the claim will just give up and not bother. I'll try again tomorrow, and if the site mysteriously stops working at the submit claim step yet again, I'm going to be fairly angry. This is what insurance companies do-deny, deny, deny. I really hope this doesn't turn out to be yet another insurance company scam.

Insurer: Embrace

By: Troppa

September 24, 2025

Embrace- very impressive!

My pets have been covered by Embrace pet insururance at least for the last 7-8 years. They process claims very fast & they contact the vets office themselves to obtain the record too. I am very impressed by them. You cannot go wrong with Embrace. I am grateful they offer honest business unlike some other pet insurance businesses.

Insurer: Embrace

By: Mama cat

September 24, 2025

Knowledgeable and Honest Insurance Advisor

So thankful for Nadine's (Van Ness) knowledge, honesty, and patience assisting me in getting insurance for our Fench Bulldog, Lucy. I was on the fence, not sure it was worth the money, worth the "effort" (having to submit my own claims). My rational mind told me it was the right thing to do but the emotional me wants to believe that Lucy won't suffer breed-specific illnesses. Nadine shared some medical experiences with her bulldog, and said what I really needed to hear; that as a friend, as a fellow bulldog owner, I need insurance (whether with Fetch or someone else). She answered all my questions, took my order over the phone and highlighted the fine details that I likely would have skipped signing up on line. I appreciate ALL of that. Thanks for helping make the discission and walking me through the policy Nadine.

Insurer: Fetch

By: Marylou

Verified September 24, 2025

Conversation was good

Conversation was good, but after purchase. My screen went blank. Is there a app? What are the policy numbers?

Insurer: Prudent Pet

By: Jeremy Brewer

Verified September 24, 2025

Looking at what the coverage has to…

Looking at what the coverage has to offer. Looks like it covers alot more then others. We have 2 we insured today. Next month we will be adding another pet also. We looked at the reviews and there was many that talked so highly of this company.

Insurer: Prudent Pet

By: Azure

Verified September 24, 2025

Super nice customer service

Jennifer was really helpfull on the phone gave all the information need it

Insurer: Pumpkin

By: Laura

September 23, 2025

Stay away! It is a scam

Insured my dog 7 years ago with no problems and no preexisting conditions (which was their criteria). Have been paying my premium on time (almost $20,000 in the past 7 years). My dog is 16 years old, very healthy, for the first time took him to the ER for vomiting and dehydration. Filed a claim and Healthy paw denied my claim stating he has preexisting condition. It is untrue. They did not take the time to review the bill and trying very hard to deny any payments. This is the first time I am filing a claim for $2,300 (the cost of ER) and they are not paying. I have canceled my insurance with them. what is the point of having insurance? My dog was in good health up until last week, got the insurance for precaution as he is aging.

Insurer: Healthy Paws

By: Valentina Sahakian

September 23, 2025

Expensive and not really worth it

People are nice. Insurance goes up by $100+ dollars every year (and this is for a young dog with zero issues, zero claims and no pre existing conditions). Not worth it…oh and good luck trying to get information on your insurance unless you call them.

Insurer: Nationwide

By: l Y

September 23, 2025

Karly was very helpful in going over…

Karly was very helpful in going over the different plan options and helping me pick the best one for our cat. Very friendly and never pushy.

Insurer: Fetch

By: Pat Mehrhoff

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