224,505+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,505 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service
I did not like the fact that you canceled so quickly. And that you cannot reinstate. I had to start all over again and have a waiting period the first lady I spoke to was no help at all. And then a gentleman did help me.But i'm not happy with your service and i'm shopping
Insurer: ASPCA
By: for your orderkim
Stay away from this company and their…
Stay away from this company and their insurance. They claim to cover a lot of things but when it comes down to needing to use the coverage they will do everything in their power to say the condition was pre existing. Premiums continually raise and the amount they will pay out lowers. Do not use!
Insurer: ASPCA
By: Lindsey
I was charged twice while opening a…
I was charged twice while opening a policy. I'm trying to cancel a day later and office is closed all day, no answer and no answer to emails.
Insurer: Prudent Pet
By: customer
Informative Pet Insurance Information
The information provided about the pet insurance was really informative and it was needed to make a sound decision. Thank you.
Insurer: Nationwide
By: Shelly Roth
Pet Best is the WORST
This company is a scam even my Vet agrees they are shady with their policies so I have filed a complaint with the Department of Business Regulations to have them investigated, they also raise rates consistently with no notice ever which is Illegal!
Excellent Pet Insurance
We have been very satisfied with Pets Best. This is our 2nd dog we've had on your coverage and we can't say enough good things about them. Our 1st dog was diagnosed with cancer and so we were getting him set up with treatments. But unfortunately he took a turn for the worse & we lost him. So thankful for Pets Best through this process because it was a huge financial Stretch for us. Thank you!"
Insurer: Pets Best
By: Gay
Pets best is the best!
Over the past year, my experience with Pets Best has been truly outstanding. What really stands out to me is not just how professional and efficient they are, but how much easier they made things during a very stressful time. When I found out my dog had breast cancer, everything felt overwhelming. Submitting claims and understanding coverage could have added to that stress, but it didn’t. They processed my claims quickly, and I was reimbursed promptly, even directly to my CareCredit account, which made a huge difference when I needed it most. Their customer service team has been consistently kind, patient, and easy to talk to. Anytime I had questions about my coverage, what I was responsible for, or even adjustments to my plan like changing a deductible, they took the time to explain everything clearly. I never felt lost in the process. I did a lot of research before choosing pet insurance, and Pets Best truly stands out. They offer strong coverage, but more importantly, they show up for you when it matters. I’m incredibly grateful for how smooth and supportive they made this experience during such a difficult time. Thank you, Pets Best.
Insurer: Pets Best
By: Annette
Great help
Great help, fast reimbursement and good coverage options. Customer service always helpful.
Insurer: ASPCA
By: Susan R Scott