154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


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Verified October 04, 2025

I have always had a positive experience…

I have always had a positive experience with MetLife Pets. It has been 3 years since I joined the company and I have never had a bad experience of any kind with them. Their customer service is amazing! Filing a claim is the easiest process as well.

Insurer: MetLife

By: Stonie

Verified October 04, 2025

Spot insurance is so efficient and…

Spot insurance is so efficient and quick responding to claims. Reimbursement is received within days.

Insurer: Spot

By: customer

October 04, 2025

They don't Pay Claims

After five years of paying monthly, rising rates, I mdee one claim and they stalled, made excuses, asked for more and more and more documents. They search for a reason not to pay and wait you out, hoping you quit making payments and then you are no longer a customer. Only the "happy" customer (suckers) are left. Avoid this company.

Insurer: Healthy Paws

By: Mark

Useful
Verified October 04, 2025

It’s been easy to submit my claims and…

It’s been easy to submit my claims and get payment timely.

Insurer: MetLife

By: Andrea

Verified October 04, 2025

Submission of claims is simple and…

Submission of claims is simple and reimbursement fair.

Insurer: Spot

By: Mary Pat Gallagher

Verified October 04, 2025

Always have a quick turn around time.

Always have a quick turn around time.

Insurer: Spot

By: Dehaven O Whitaker

Verified October 04, 2025

Poor customer service and don’t…

Poor customer service and don’t reimburse for a lot of things.

Insurer: Spot

By: Sal Katib

October 04, 2025

Service and Ease of Filing a Claim

We have used EMBRACE for our rescue pups for years. They are customer friendly and the website is very easy to file a claim and quick response on reimbursements! Very happy w/EMBRACE :)

Insurer: Embrace

By: T G

Verified October 04, 2025

I have never had any issue with any of…

I have never had any issue with any of my claims. MetLife was very fast to receive and process my claim, and I received my reimbursement promptly.

Insurer: MetLife

By: Jaime Gerza

October 04, 2025

Reply

Solved my. Question. Kind & knowlegable

Insurer: Embrace

By: Bonnie Templeman

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