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Great customer service
Great customer service, he was thorough and patient
Insurer: Trupanion
By: customer
Still waiting
When I signed up it indicated I would receive the coverage information through email within a few days. It has now been 8 days and I have heard nothing. If nothing is heard by next week, I will cancel the policy.
Insurer: Spot
By: carl leininger
My little guy developed hemangiosarcoma…
My little guy developed hemangiosarcoma masses and needed a very invasive surgery. Trupanion not only was very responsive to processing claims ... the day of the surgery, the veterinary surgeon's office was able to process claim and get paid when I picked him up so that all I had to do was pay my portion! What a relief to not have to worry about submitting invoice and waiting. :-)
Insurer: Trupanion
By: natalie b
The information was sufficient to…
The information was sufficient to delineate your service from a competitor's. My husband ran the numbers for 10 years of coverage in our scenario, and ASPCA is likely to cost less over that time. The items covered in the policy are sufficient as well.
Insurer: ASPCA
By: tracy k
Derek was very helpful and patient with…
Derek was very helpful and patient with me. He seemed to know exactly what he was talking about, and explained everything to me.
Insurer: Trupanion
By: Jill Orenstein
Quick and easy responses
Sent an underwriting request and it only took a few days to get a response. Same thing when I submitted the claim. Fast processing and payment time.
Insurer: Pets Plus Us
By: Lyne
My first claim was submitted
My first claim was submitted, I received an email asking to forward all previous vet records and I then heard nothing from Manypets to tell me if I was getting any payments of any of the bills submitted
Insurer: ManyPets
By: customer
Pets best is horrible
I purchased a pets best policy for both my dogs several months ago.I finally needed it because I had 2 lipomas taken off both my dogs and none, I mean none went towards my deductible.They denied it.I'm really disappointed and will be cancelling my policy really soon.I know now they wouldn't pay towards anything critical, also they took almost a month even look at the claim.Bad service all the way around.I would not recommend them to my worst enemy.
Insurer: Pets Best
By: Katherine
Clear and concise information
Clear and concise information; competitive prices.
Insurer: Trupanion
By: Jeanne