154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Starting
Quick and easy to sign up for the insurance.
Insurer: Pumpkin
By: Thomas W Jenkins
It takes so long to get payment.
It takes so long to get payment.
Insurer: MetLife
By: Barbara Lobdell
Trupanion for the win!!
Trupanion is always there when my pets are in need. They’re quick to pay and their process is easy to follow.
Insurer: Trupanion
By: Jennifer
I sent statements in for reimbursement…
I sent statements in for reimbursement and it was easy after talking to support. I am hoping it will always be this way. Thank you
Insurer: Spot
By: Elaine Matlack
THE WORST PET INSURANCE COMPANY. Terrible and slow customer service, dodgy practices, deny legitimate claims.
I am writing this review to warn other pet owners. We purchased a top-tier, unlimited-benefit plan from Pets Best, believing we were doing the responsible thing for our dog. When she needed a necessary $6,500 surgery, our claim was denied. The denial was based on a "pre-existing condition" from a minor, completely resolved skin issue that occurred in another country over two years (29 months) before our policy even started. We appealed, providing clear evidence that the two issues were unrelated. Most importantly, we submitted a formal letter from our board-certified veterinary surgeon who explicitly stated that the conditions were "clinically distinct" and that the new problem was triggered by environmental factors after our policy was in effect. Pets Best ignored the specialist's expert medical opinion and upheld their denial through two separate appeals. If you are looking for an insurance company that will stand by you, look elsewhere. Pets Best has shown that they will use any loophole in their policy to deny a legitimate claim, even when faced with overwhelming medical evidence to the contrary. They do not operate in good faith. We have since canceled our policy and strongly advise other pet owners to avoid this company.
Insurer: Pets Best
By: Renata
The worst
The worst . Very disappointed. They take the premium by never pay out .
Insurer: Embrace
By: Donna G
Easy to understand
Easy to understand
Insurer: Prudent Pet
By: laurapaznygmail.com
Great customer service
Great customer service
Insurer: Spot
By: Kate Dalziel
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The claims we have filed have always…
The claims we have filed have always been taken care of efficiently and promptly. Response time is top notch!
Insurer: Spot
By: Robin Wrabley