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Pets Best Stands by their Commitment and Delivers as Promised
I have Pets Best policies for two pets. I have had to file multiple claims for one of them, as she has had a number of serious health crises. Even though some of these crises happened very close together, Pets Best has stood behind their commitment and followed through on reimbursing me for all the costs that are covered in my policy. In addition, the claim process was easy and handled in a very timely manner, with notification sent to me to assure me that they were working on my claims. Not having to stress over my claim at times when I have been highly stressed over the health of my pet has been invaluable to my own wellbeing and peace of mind. I very highly recommend Pets Best!! The service and commitment I have received has been nothing short of excellent!
Insurer: Pets Best
By: Susan
Solved my problem
Solved my problem. Clearly answered my questions. Can always reach them.
Insurer: MetLife
By: Renai Jonas
Great customer service
Great customer service
Insurer: Pumpkin
By: Shalena
Insurance was so very fast.
Insurance was fast, easy, and very fair. My only complaint is that this insurance is best secured for catastrophic issues. Regular up keep is not really covered. It is of much value now that my cat is very ill. Thank you.
Insurer: Trupanion
By: Nancy Allen
Not good
Had PetsBest for one year. Filed first claim regarding fracture tooth and my pup needed to have extraction due to infection. They raised the monthly rate and denied claim! I called and CANCELLED. They don't follow their own coverage.
Insurer: Pets Best
By: Julie
We have been with fetch for a year
We have been with fetch for a year, the customer service is fantastic. Had the pleasure of working with Karley today, she was friendly, professional and helpful. 5⭐️!!
Insurer: Fetch Canada
By: Heather Kidd
Would certainly recommend Fetch pet insurance for one's loved ones!
I spoke with Laura who advised me on what coverage to take out for my 8 week old puppy. It was such a pleasant experience from start to finish!. Laura is a lovely gentle mannered lady, at the same time very professional who was able to assist me in a very courteous and short period of time :)
Insurer: Fetch Canada
By: Cheryl Baker
Excellent service - recommend you call with any questions
Karley was very patient, kind, helpful, understanding and knowledgable. She made me feel very comfortable in signing up with Fetch for my rescue dog. Bonus points - I accidentally hung up mid conversation and she / Fetch made it very easy for me to reconnect with her.
Insurer: Fetch
By: James Raven
My experience with Spot has been…
My experience with Spot has been wonderful. Personalized attention, aimed at resolving any issues that might arise so that I can receive the refund as quickly as possible.
Insurer: Spot
By: Julieta Devis
Easy claim process
The claim process was extremely easy and payment was issued quickly!
Insurer: Spot
By: Liss