222,202+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,202 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
222,202 total
What are you looking for?
Most selected providers in "May, 2026"
This chart shows the distribution of the most selected pet insurance providers in May, 2026.
Providers with highest rating
19,929 reviews
11,290 reviews
5,763 reviews
55,033 reviews
15,208 reviews
Category with most reviews
This chart shows the distribution of review categories.
Not a great plan
Not a great plan. They don’t cover much and have a convenient way of doing math so there’s a deductible and then a reduction by % as well. I though it was getting a 75/25 plan but it’s more like a 50/50 They also hiked their rates egregiously and had nothing to offer after being a loyal customer for a year. The rates increased by 30%
Insurer: Trupanion
By: Amanda
Everything we heard from other pet owners about FIGO was reassuring.
It is good to know we have FIGO as a backup. We have been in situations where it was very costly for pets' medical bills without insurance. Pet medical costs can be equivalent to human medical expenses. We haven't used our benefits yet so we will hopefully never have to find out what will be covered.
Insurer: Figo
By: Carl Lingelbach
Pleased with my choice
Shortly after purchasing a plan from Pets Best, I had to submit a claim. Agents were very helpful answering my questions. Actually submitting claim was very easy also. Within several weeks I was notified claim wS accepted and payment was coming. I chose this company after reading great reviews and the cost of a plan was very reasonable. I would highly recommend Pets Best!
Insurer: Pets Best
By: Judy
You are an amazing company and very…
You are an amazing company and very understanding, I couldn’t have asked for a better company to be with
Insurer: Sonnet
By: Robert
Claims not Covered
I purchased the increased wellness insurance package, but coverage is horrible!
Insurer: Pets Best
By: Joe
Stay Away! They Will Do Everything to Deny Your Claim and Not Pay You
After doing a tremendous amount of research regarding pet insurance, I ultimately chose Figo because of the coverage they "purported" to provide, and because they were backed by Costco. I purchased 3 policies for 3 separate pets, one of which was for a brand new puppy we obtained from a top reputable breeder. Just prior to that puppies 1 year birthday, he came down with horrible diarrhea, lethargy and wouldn't eat. I took him to the vet who diagnosed him accordingly (nothing too serious), and provided appropriate prescriptions. I then submitted the claim to Figo. To my shock, Figo immediately rejected my claim, on the basis that the diarrhea was a "pre-existing condition." Huh?? First, how is diarrhea a "pre-existing" condition? Second, even if it was the symptom of some "pre existing" condition, what possible "pre-existing" condition could a full-bred Golden-Retriever puppy have that would cause diarrhea? I had provided all of our puppies documents, vaccine records, and medical clearances when I submitted the claim. On top of that, I provided the name and phone number of the breeder in case they had any questions. Furious with this decision, I appealed the decision. Figo responded that because I had not provided medical documents with SOAP notes, any condition my dog had within the first 12 months of the policy was considered "pre existing." I then resubmitted all of my dog's paperwork. Suddenly, it was sufficient; they reversed their appeal and applied costs to my deductible. "Ok," you say, "you got what you were entitled to." Well, the story isn't over. When I looked at the EOB to review what had been applied, it was pennies on the dollar. They didn't give me credit for 80-90% of what I paid for my dog's appointment, tests, etc. One excuse code after another. What a joke. I'd stay away. Do your research and read other reviews on Figo. I'm not alone.
Insurer: Figo
By: TeeDeeLynn
Informative and efficient process.
Informative and efficient process.
Insurer: ManyPets
By: Teresa Morneault
Why Nationwide is the perfect choice
Handling my issues was easy, the representative particularly helpful and professional. It has been a pleasure for me to have chosen Nationwide for my furry friend.
Insurer: Nationwide
By: Nina Thomas
Very disappointed.
I have a claim with the company for over a month first they told me it was denied. Then when I called them they realized the denial was in error. The claim is for over 5000.00 dollars and they are still jerking me around every time I call they say the check will be released in 10 days this was 25 days ago. Customer service is awful. I am switching companies.
Insurer: Pumpkin
By: Joann Youkers
Easy to make a claim
Easy to make a claim, made to feel comfortable.
Insurer: Sonnet
By: Brendan