154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Electrocuted Puppy
Our puppy was electrocuted and was hospitalized for six days. If it wasn’t for our friends that recommended insurance through Healthy Paws, we would have had to put Odysseus down. Healthy Paws is affordable and covers almost everything. All we had to do is take a picture of the paid invoice and upload it to the app. It was also easy to speak to customer service on the phone. We can’t speak highly enough about the company.
Insurer: Healthy Paws
By: Melissa Martinez
Review of Our Newest Insurer
We had been with 24 Pet Watch for almost 10 years. We recently enrolled our 2 new pups with Pets Plus Us. The enrolment following our puppy trial was very smooth. The customer service level of expertise is commendable. The claim process is faster then they forecast, which is great. Their explanation of benefits is clear and easy to understand. We had a major exclusion situation that lasted 5 1/2 months. With several emails, appeals from supporting veterinary and with the review from Pets Plus Us, underwriting team, it was resolved and all my claims were adjudicated, processed and paid out. I am very please thus far with this company. They truly do have Pet's owners best interest at Heart ~ Caroline Ottawa - Ontario
I liked the price and the benefits for…
I liked the price and the benefits for my dog vs other pet insurance. Thank you
Insurer: Prudent Pet
By: Ez C
Healthy Paws for the win
Our puppy was electrocuted and was hospitalized for six days. If it wasn’t for our friends that recommended insurance through Healthy Paws, we would have had to put Odysseus down. Healthy Paws is affordable and covers almost everything. All we had to do is take a picture of the paid invoice and upload it to the app. It was also easy to speak to customer service on the phone. We can’t speak highly enough about the company.
Outstanding
Super happy with the speed of the claims process!!!
Very easy to work with
Very easy to work with! Very nice company
Insurer: Trupanion
By: Rhonda Smith
i have been charged for a membership that is not active
i have been charged for a membership and the site will not let me register saying my account number does not exist. I have not heard back from customer service and the web site does not work
Insurer: ASPCA
By: Jennifer
Absolutely the worst company imagineable
This company is so bad it's just a scam. I have 17 animals insured through them. In a year they have paid ONE claim and then they sent a letter requesting the money back, saying they made a mistake. Heading to my state insurance commission to file a complaint about this terrible company.
Insurer: MetLife
By: J
I liked the coverage for the price
I liked the coverage for the price
Insurer: Spot
By: Joyce Harris
Takes a long time!
Not too pleased with the amount of time it took for my claim to be processed & how you get nickled & dimed when it comes to eligible services.
Insurer: Pets Best
By: B. Trust