154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 08, 2023

Chris was super friendly and very supportive!

Chris was super friendly and very supportive! All my questions were addressed professionally and with compassion.

Insurer: Trupanion

By: JULI

Useful
Verified June 08, 2023

Insurance rate increase!

Claims experience is easy. Was not happy after submitting a claim that you almost doubled my monthly payment after having you for a number of years. I think that’s really poor customer service.

Insurer: Trupanion

By: Elizabeth

Useful
Verified June 08, 2023

Excellent customer service!

Excellent customer service!

Insurer: Trupanion

By: Laura

Useful
Verified June 08, 2023

I don't have many friends who have a dog.

I don't have many friends who have a dog.

Insurer: Trupanion

By: Lois

Useful
Verified June 08, 2023

Past 11+ years as a customer for my pets and the quality of service and satisfaction throughout these past 11+ yrs .

Past 11+ years as a customer for my pets and the quality of service and satisfaction throughout these past 11+ yrs .. your support team is outstanding.

Insurer: Trupanion

By: Ron

Useful
Verified June 08, 2023

Right the First Time

Telephone access to the right person was easy, done right the first time.

Insurer: Trupanion

By: Marcia

Useful
Verified June 08, 2023

slow response for the first time

The last claims I submitted especially the one from 5/26/23 is not decisioned. More importantly, this is exactly the reason we have pet insurance! For the first time in the six years we have had your coverage, I am very disappointed.

Insurer: Trupanion

By: Nancy

Useful
Verified June 08, 2023

The team is always professional courteous and efficient.

The team is always professional, courteous and efficient.

Insurer: Trupanion

By: David

Useful
Verified June 08, 2023

The Bulldog Trupanion Express

Very fast in returning claims pre approval. The monthly fee is well worth all that needs to be done to take care of our precious Bulldog.

Insurer: Trupanion

By: Coleen

Useful
Verified June 08, 2023

We have been with Trupanion for 12 years and have had a good experience with our interaction with the professionals and the promptness of payment.

We have been with Trupanion for 12 years and have had a good experience with our interaction with the professionals and the promptness of payment. Also there is a personal touch added in...

Insurer: Trupanion

By: Jane

Useful

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