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Chris was super friendly and very supportive!
Chris was super friendly and very supportive! All my questions were addressed professionally and with compassion.
Insurer: Trupanion
By: JULI
Insurance rate increase!
Claims experience is easy. Was not happy after submitting a claim that you almost doubled my monthly payment after having you for a number of years. I think thatâs really poor customer service.
Insurer: Trupanion
By: Elizabeth
Excellent customer service!
Excellent customer service!
Insurer: Trupanion
By: Laura
I don't have many friends who have a dog.
I don't have many friends who have a dog.
Insurer: Trupanion
By: Lois
Past 11+ years as a customer for my pets and the quality of service and satisfaction throughout these past 11+ yrs .
Past 11+ years as a customer for my pets and the quality of service and satisfaction throughout these past 11+ yrs .. your support team is outstanding.
Insurer: Trupanion
By: Ron
Right the First Time
Telephone access to the right person was easy, done right the first time.
Insurer: Trupanion
By: Marcia
slow response for the first time
The last claims I submitted especially the one from 5/26/23 is not decisioned. More importantly, this is exactly the reason we have pet insurance! For the first time in the six years we have had your coverage, I am very disappointed.
Insurer: Trupanion
By: Nancy
The team is always professional courteous and efficient.
The team is always professional, courteous and efficient.
Insurer: Trupanion
By: David
The Bulldog Trupanion Express
Very fast in returning claims pre approval. The monthly fee is well worth all that needs to be done to take care of our precious Bulldog.
Insurer: Trupanion
By: Coleen
We have been with Trupanion for 12 years and have had a good experience with our interaction with the professionals and the promptness of payment.
We have been with Trupanion for 12 years and have had a good experience with our interaction with the professionals and the promptness of payment. Also there is a personal touch added in...
Insurer: Trupanion
By: Jane