154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 12, 2023

Embrace is transparent and quick to…

Embrace is transparent and quick to respond/process claims. Makes stressful situations a little less stressful. Highly recommend.

Insurer: Embrace

By: Kathi

Verified June 12, 2023

Submitting claims is easy and timely…

Submitting claims is easy and timely refunds.

Insurer: Pumpkin

By: Yoli Day

Verified June 12, 2023

Electrocuted Puppy

Our puppy was electrocuted and was hospitalized for six days. If it wasn’t for our friends that recommended insurance through Healthy Paws, we would have had to put Odysseus down. Healthy Paws is affordable and covers almost everything. All we had to do is take a picture of the paid invoice and upload it to the app. It was also easy to speak to customer service on the phone. We can’t speak highly enough about the company.

Insurer: Healthy Paws

By: Melissa Martinez

June 12, 2023

Review of Our Newest Insurer

We had been with 24 Pet Watch for almost 10 years. We recently enrolled our 2 new pups with Pets Plus Us. The enrolment following our puppy trial was very smooth. The customer service level of expertise is commendable. The claim process is faster then they forecast, which is great. Their explanation of benefits is clear and easy to understand. We had a major exclusion situation that lasted 5 1/2 months. With several emails, appeals from supporting veterinary and with the review from Pets Plus Us, underwriting team, it was resolved and all my claims were adjudicated, processed and paid out. I am very please thus far with this company. They truly do have Pet's owners best interest at Heart ~ Caroline Ottawa - Ontario

Insurer: Pets Plus Us

Veterinarian: Alta Vista Animal Hospital & Centre DMV

By: Caroline

Useful
Verified June 12, 2023

I liked the price and the benefits for…

I liked the price and the benefits for my dog vs other pet insurance. Thank you

Insurer: Prudent Pet

By: Ez C

June 12, 2023

Healthy Paws for the win

Our puppy was electrocuted and was hospitalized for six days. If it wasn’t for our friends that recommended insurance through Healthy Paws, we would have had to put Odysseus down. Healthy Paws is affordable and covers almost everything. All we had to do is take a picture of the paid invoice and upload it to the app. It was also easy to speak to customer service on the phone. We can’t speak highly enough about the company.

Insurer: Healthy Paws

Veterinarian: Veterinary Specialist Hospital

By: Melissa

Useful
Verified June 12, 2023

Outstanding

Super happy with the speed of the claims process!!!

Insurer: Trupanion

Veterinarian: BEVS

By: Julie

Useful
Verified June 12, 2023

Very easy to work with

Very easy to work with! Very nice company

Insurer: Trupanion

By: Rhonda Smith

Verified June 12, 2023

i have been charged for a membership that is not active

i have been charged for a membership and the site will not let me register saying my account number does not exist. I have not heard back from customer service and the web site does not work

Insurer: ASPCA

By: Jennifer

June 12, 2023

Absolutely the worst company imagineable

This company is so bad it's just a scam. I have 17 animals insured through them. In a year they have paid ONE claim and then they sent a letter requesting the money back, saying they made a mistake. Heading to my state insurance commission to file a complaint about this terrible company.

Insurer: MetLife

By: J

Useful

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