222,291+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 222,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

222,291 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,929 reviews

4.9
Healthy Paws

11,294 reviews

4.9
Fetch

5,767 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,210 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified September 03, 2022

Bandaids and bubble gum would serve you better.

Our dog developed a rash on her snoot. This was unrelated and had nothing to do with the infection she had in her ear as a puppy. Did insurance cover it? No, because they classify them both as "dermatological" and therefore it must be an existing condition. The back and forth only to have our case be closed. I hate this insurance.

Insurer: Figo

By: A regretful customer.

September 03, 2022

Easy claim submission and quick…

Easy claim submission and quick reimbursement

Insurer: Fetch

By: Rachel

September 03, 2022

The process was simple and my money was…

The process was simple and my money was in the bank in no time! Thank you!

Insurer: Fetch Canada

By: TIFF

September 03, 2022

Very good service

Very good service

Insurer: Pets Best

By: Brenda Harrison

September 03, 2022

I recommend Fetch pet insurance

I recommend Fetch pet insurance. They are easy to communicate with and responsive. Processed my claim promptly.

Insurer: Fetch

By: R.Sypeck

September 03, 2022

True to their words

I had a huge bill due to cancer surgery for my dog. Fetch covered it all up to the annual limit.

Insurer: Fetch

By: Michael Kryzhanovsky

September 03, 2022

Covers a lot and the process is stress free

I have had this insurance from when it was called Pet Plan. It recently became Fetch. The customer service has always and still remains excellent. It’s very easy to submit a claim online or using the phone app. They text and email you the status of your claim every few days. It has typically taken 10 calendar days (at most) for me to get my claim approved. I have my debit card saved, so I get a direct deposit to my account the same day the claim is approved - instead of waiting for a check in the mail. They cover alternative treatments that other insurance companies don’t cover. They also cover the fee for a sick visit to the vet. I also like their chat feature online or in the app where you can speak to a representative and have your questions answered immediately. I honestly have no complaints. The whole claims process is stress free which is great because I don’t need any additional stress when my dog is ill. Also, you get a discount on your premium if your pet is a rescue, a therapy animal, or a service animal.

Insurer: Fetch

By: R L

September 03, 2022

I just canceled my policy with AKC pet insurance

I have a policy with AKC pet insurance for 6 years. I submitted my first claim ever, a few months ago. Reimbursement around 450 dollars. My premium jumped from 79 a month to 101 a month. I expected a slight increase, but not 22%. If it had been a massive claim, yeah, but it wasn't.

Insurer: AKC

By: Suzanne Elliott

September 03, 2022

Great customer help if you have a…

Great customer help if you have a question. My only concern is that we get four of every email.

Insurer: Sonnet

By: K&D

September 03, 2022

Fetch will never let you down

I got fetch shortly after getting my dog as a puppy just over two years ago. I wanted to make sure that if my dog ever got injured or sick she’d be able to have the necessary treatment without me worrying about the cost. In these two years I’ve had to use them twice for emergency vet visits, and each time Fetch was there to help. They covered everything in the exact way their policy states (for me it was 80% of the vet bill minus the deductible) and made the claim process extremely painless. I would recommend Fetch to all pet owners.

Insurer: Fetch

By: Ibrahim Hodzic

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