154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Quick claim process
Quick claim process. Great customer service
Insurer: ManyPets
By: customer
Claim Filed Quick & Easy
Easy to file my claim and payout came before my charge was due on my credit card. That helps a lot!
Insurer: Fetch
By: Peakoch
Scanning and sending invoices
Scanning and sending invoices from the vet is simple and the review and reimbursement is quick.
Insurer: Embrace
By: Ruben Roman
Petsbest has been so incredible and…
Petsbest has been so incredible and helpful through a very difficult time for me. I purchased this policy and about a month later my pup got diagnosed with anemia. After trying everything we could, we couldn’t save our girl. We were over $5000 in debt from medical expenses. We only had the policy for a month so I thought it was a long shot to file the claim but I did it anyway. After a few short weeks I received notice of the our refund due to the benefits in our policy. I understand every claim is different therefore we were not expecting much but they delivered. Although I would love to have my girl back, Petsbest has helped during this time I can’t thank them enough. If and when I get another dog I will be purchasing a policy through this company and recommending them to every single pet parent.
Insurer: Pets Best
By: Veronica
My experience with Sally was wonderful
My experience with Sally was wonderful. I had actually called with the intention of cancelling my policy and moving to another company as my dogs premium had jumped 68%. Sally was wonderful.. she checked into possible discounts we qualified for and discussed other tiers of protection as well since I had the most expensive. She also retroactively applied this discount to both my dogs. I can honestly say that it was her service and responsiveness that kept me and my two pups as customers. Thank you Sally
Insurer: Fetch
By: Howard Fleischer
Pros and Some Cons to Consider
Pros:(Cats) - Online claims submission. - Accept cats of all ages. - Offer extra services. - Pay for routine dental cleaning. -Coverage starts fast. - Excellent customer service by7 phone. -Get a refund check via mail. Cons: -Frustrating online claims systems have always left me no choice but to email in my claim. - Must have a very thorough explanation of services accompanying the claim. - Do not pay for prescription pet foods. - Preexisting conditions reduce certain coverage. Advice: Submit multiple pet claims at least 4 days apart or else the pet's claims may get assigned the same claim number and one will appear as a duplicate claim.
Insurer: Embrace
By: Ruby G
Embrace is excellent
Embrace is excellent. They are very good with communication and reasonably priced.
Insurer: Embrace
By: Connie Lehman
Certainly Didn't Take the Sting out of an Unfortunate Situation
Our girl, unfortunately, got into a porcupine today (Saturday). We were able to find an emergency vet open about an hour away. We thought great it's only going to cost us the deductible, though still enough. When all was said and done, we thought Trupanion would be covering approximately $350 worth of the total - nope $96.93, barely the cost of a month's worth of insurance. We will be contacting Trupanion on Monday to confirm the expenses and their coverage.
DECEPTIVE POLICY
I put in first claim in 6 years for $1800 + last month. Trupanion charged me 2 TWO $500 deductibles on the same claim. They said it was for dental surgery and tumor.done at same visit! They issued check for$114.40 on $1800+ I've changed insurance AND STRONGLY RECOMMEND DON"T DO BUSINESS WITH THEM!
Insurer: Trupanion
By: Ronnie
Best Insurance
Most insurances have incredibly high deductibles or want you to pay a thousands out of pocket BEFORE they even help but them paying while you're there helps a ton. And if it isn't in their network, they are quick to get that money back to you. They also have so many options under their add ons for just a few dollars more that's totally worth it.
Insurer: Trupanion
By: Lacy Ostrander