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Very Happy with my Pets Best Insurance
Very Happy with my Pets Best Insurance. My premium is very reasonable and the claims process is really one of the easiest/smoothest I've had. Submit your claim through the app, wait a day or two to process, and then they direct deposit the difference back in my account. Would highly recommend!
Insurer: Pets Best
By: Ellen and Jon Espenschied-Gree
Time will tell me just how good your…
Time will tell me just how good your company is
Insurer: Pumpkin
By: customer
Adding a new pet
When I got my previous dog 4 years ago I was able to enter his breed. With my new dog I had to put just "mixed breed". Irksome.
Insurer: Trupanion
By: Cris Anderson
I just signed up on my vet’s…
I just signed up on my vet’s recommendation.
Insurer: Trupanion
By: Karen Cole Parr
Paid Claims on Site in 5 Minutes
Trupanion has been so fantastic to work with! Our vet recommended Trupanion when I asked her opinion on various pet insurance companies. The vet's office process the insurance claim on the spot and Trupanion pays their portion of the bill right then. The last two times, they paid 5 minutes after receiving the claim. I even get text alerts that they are reviewing the claim and again when their portion of the payment has been sent. I love that I don't have to pay up front and wait to be reimbursed. I highly, highly recommend Trupanion pet insurance!
Thank you for making this process so…
Thank you for making this process so easy. Communication is clear and timely from this company.
Insurer: Pets Best
By: Brooke
The registration process was easy and…
The registration process was easy and fast.
Insurer: Trupanion
By: Lurys Betancourt
Customer for years
Dog needed stitches, submitting claim was easy and fast
Insurer: Embrace
By: Michael
I called to cancel the pet insurance on…
I called to cancel the pet insurance on my GSD who had passed away suddenly. My GSD never used the insurance, but I was pleased with the updates and the ease of paying the bill each month. Will recommend to other pet owners.
Insurer: Embrace
By: P Morgan
Time for a new insurance provider
I’ve used Trupanion for a few years now and up until now I’ve always appreciated their quick payments, never had a payment come more than a week after filing a claim. That all changed with my most recent claim. Claim was filed on June 6, and was finally approved for payment on July 9. Previously all I needed to submit was the invoice from the vet (Vet was great BTW), this time they requested additional information to prove the bill was paid. This was 2 weeks after I submitted my initial claim. I submitted my credit card statement showing payment. Another 2 weeks go by and I was asked who the payment should go to, me or the vet. I would assume the initial credit card statement would have been enough to show the payment should go to me. I submitted another credit statement, and then finally received approval for payment a few days later. My other issue is that I initially brought my dog to the vet to have a foxtail removed from his nose. I figured since they were going to put him under for that to go ahead and have a small mass in his mouth removed as well. When I received my approval for payment I see that they used the $200 deductible twice! Once for the foxtail and once for the mass removal. It was all one procedure, why the double deductible? Like the title states, it’s time to search for a new pet insurance provider.