222,359+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,359 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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excellent service
excellent service
Insurer: Trupanion Canada
By: Dana
Excellent customer service and pet care
Excellent customer service and pet care
Insurer: Trupanion Canada
By: Valerie
Easy process my veterinarian submitted for me and I received email notification
Easy process my veterinarian submitted for me and I received email notification
Insurer: Trupanion Canada
By: Suzanne
My claims are always processed quickly
My claims are always processed quickly
Insurer: Pets Best
By: Tanya
A Truly Excellent Company To Deal With!
Superb service. Easy to navigate web site. Great pricing. I couldn't rate Sonnet more highly and recommend this company to every buyer of Tenant Insurance! Delighted in every way with them.
Insurer: Sonnet
By: John Whitley
Renewing and getting a quote was fast…
Renewing and getting a quote was fast and cost competitive
Insurer: Sonnet
By: Michael
This company is absolute garbage.
This company is absolute garbage. I DO NOT RECOMMEND. This is not spam or a lie. I’m a real person who has a dog insured with this company paid on time every month and got 0 service. My dog had a surgery in APRIL sent in all appropriate paper work they claim that it was a preexisting condition. When he has never been diagnosed with any condition of the such. He went in for a surgery for an issue that popped up for absolutely no reason. I appealed it had to wait 90 days for an answer. MIND YOU there’s no one in claims to speak to, not even email. The email you never get a response it’s automated. Then when you speak to customer service all they say is “we don’t have that information you need to wait. So it 89th day today and I just got an answer on an appeal and they said they need more documents of history from the place my dog went for the surgery. The surgery is the only history he has at that animal hospital and they know that. They are still charging me $90 a month for 0 service. This place is a rip off. If this gets deleted I will continue to post it. If you are a current member I suggest you cancel it because when you need it it’ll be useless. If you’re thinking about joining don’t. It’s full blown fraud what they’re doing.
Insurer: Pets Best
By: Taka Yamada
This was my first experience with…
This was my first experience with submitting a pre-authorization request. The Fetch representative, Ms. Farley, was absolutely awesome in helping me walk through the process.
Insurer: Fetch
By: Pete Hall
Sonnet canceled my policy
Getting car insurance online with sonnet is very easy and user friendly. How ever after getting insurance through them and making an account I received and email saying they were cancelling my policy in a months time and from my understanding my new rate would be over $100/month more than what I was originally quoted.
Insurer: Sonnet
By: Julia
Great Experience!
A big thank you to Monica for calling to follow up on a possible new plan, and for taking the time to go over all the details. In general, it has been a positive experience with Prudent Pet...claims have always been paid back promptly, the customer service reps are all great, and I love the call-back feature when on hold
Insurer: Prudent Pet
By: Adam R