222,359+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,359 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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A long relationship, many struggles
When I first got pet insurance, every claim was a struggle- sending in the forms and waiting, the vet sending in medical records over and over again only to hear from trupanion that their fax was broken. It got easier after a few years, and then they started changing the policy and denying coverage of medications to treat GI parasites. 🙄 Rates slowly rose and my pet became older and needed more care, so we stayed. Policy changes happened, and yet we stayed. The biggest red flag was when someone told me that they had called Trupanion and were able to tell me how much I paid for my policy 😲 The Trupanion rep had had no qualms about releasing info about my account to someone and when I brought it up with Trupanion they said they were looking into it, then crickets. When my pet passed, at 12yrs old they strung along the final few claims and when I got the payout letters, some of them had absurd claims for SPLEEN ENLARGEMENT when in reality it was diabetic syringes purchased at the pharmacy. They didn't even cover the cremation. I won't be purchasing or recommending Trupanion to anyone.
Insurer: Trupanion
By: Diandra
Very simple to access
Very simple to access. Quick and easy approach. When support is needed the response time is exceptional! Not one negative experience yet!
Insurer: Sonnet
By: Marcy
I recently moved out for the first time…
I recently moved out for the first time and needed to get tenants insurance. I purposely sought out for a fully online insurance provider as I hate the idea of having to go through a broker or wait on hold for a contact centre agent. Sonnet was one of the first to come up and they did not disappoint. For someone who is newer to insurance, I really appreciated the amount of information they provided about the coverage types and potential risks if you opt out. It was so easy to set up the policy that since then, I switched over my car insurance. Their website makes it so easy to add new coverages, edit existing ones, etc. To make things even better, I found their rates to be most competitive. Thanks Sonnett!
Insurer: Sonnet
By: Matt
Peace of mind
Nothing happened. It just feels good knowing if something did, we are insured!
Insurer: Figo
By: customer
Beware of false advertising
I was extremely happy with Pumpkin, they were very responsive and the claims had a really quick turnaround time. They had the most overall coverage of all the plans I researched. All great...UNTIL I was not reimbursed for something they had clearly stated as covered on their website (see screenshot, BEWARE they DO NOT cover CBC at an annual exam). Totally false advertising, especially for something VERY expensive. Don't care how good your insurance is, if you lie...I'm OUT!
Insurer: Pumpkin
By: Christina Mattioli
Highly recomend
Very helpful and pleasant to speak to
Insurer: Trupanion
By: Rosemarie
Glad I have Trupanion coverage.
Trupanion makes it easy to do a claim. The follow thru is excellent!
Insurer: Trupanion
By: Ellen
The customer service is Outstanding!
The customer service is Outstanding! There are good things about having pet insurance. But the lack of certain coverage, does not lessen the expensive out of pocket costs
Insurer: Trupanion
By: Sofia