154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 06, 2023

Pet Medical Insurance is no different…

Pet Medical Insurance is no different from human medical insurance. I hate that they treat animals the same as humans: will not cover pre-existing medical issues. The cat was born with a heart defect - NOT covered. Sometimes I feel like Henry Masuka [Toronto CA], a similar situation as in "John Q." starring Denzel Washington. But for emergency issues such at injury Embrace covered a small portion. I have on more than one occasion requested increased ER coverage but have been met with MUCH resistance on Embrace Pet Insurance part. But I will keep pushing THEM!

Insurer: Embrace

By: Lynda Pejic

July 06, 2023

Thank you!

Miranda was very patient with me as I was trying to update my pet portal. She was also very empathetic when learning that I had recently lost a pet. Service per usual.... customer centered, and terrific

Insurer: Nationwide

By: Lisa DeNicola

July 06, 2023

Figo is awesome! Give them a chance!

I’ve insured several of my dogs with Figo all the way back to 2018. My dog Thor has been on Figo Pet Insurance since I adopted him in November of 2019. My experiences have all been positive. Filing claims is super easy and you can check the status of your claim on the Figo/Pet Cloud app. Customer service has always been top notch and they pay out reimbursements quickly. The only thing I wish Figo would have is direct pay to the vet. If they had that, it would help pet parents that can’t pay for vet care and then wait to be reimbursed. Great job, Figo!

Insurer: Figo

Veterinarian: Waterhouse Animal Hospital - Fresno

By: Adrian

Useful
July 06, 2023

M.Riley

I have a 6 year old female Australian Shepherd who became violently ill with non stop vomiting. Brought her to an animal emergency vet, $600 later brought her home - still vomiting. Took her to another animal hospital- she was admitted for two nights for observation and dehydration; desperately in need of IV fluids. Total bill - $ 2000. So relieved to be able to make a claim on the pet insurance. I had a $100 deductible and was covered 80%. It relieved the financial burden and I was able to focus on her recovery.

Insurer: MetLife

By: M

Useful
July 06, 2023

Ok

Ok

Insurer: Spot

By: Oscar

Useful
Verified July 06, 2023

Great advice from great agent

Our agent, Rebecca, did a great job explaining the policy and all our options, and she did not just try to sell us the highest cost policy but the one that would be best for our pets.

Insurer: Prudent Pet

By: Boyd Walker

July 06, 2023

I've had My Embrace for 11 months

I've had My Embrace for 11 months. They are extremely hard to get a hold of. They will not pay out claims (waiting 9 months) and say EVERYTHING Is pre existing, when I insured an 8 week puppy that obviouslyhad never been to the vet or had issues. Then every visit for regular puppy care was called pre existing. I switched to Spot.

Insurer: Embrace

By: M L

July 06, 2023

Easy to use and submit a claim online.

Easy to use and submit a claim online.

Insurer: Embrace

By: Staci Jones

Verified July 06, 2023

Easy to sign up and register

Easy to sign up and register. The website is user friendly and easy to view account info and what is covered.

Insurer: ASPCA

By: Victoria Swope

Verified July 06, 2023

Love it!

Everything with Spot insurance is super easy and convenient. I love Spot!

Insurer: Spot

By: Denise Garcia

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