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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Quick response
Couldn't ask for an easier way to apply for reimbursement. Response time was timely and using direct deposit is the way to go
Insurer: Spot
By: Margi Scotti
fast reimbursement as expected
fast reimbursement as expected easy to submit online
Insurer: Spot
By: Jay Han
Good Pet Insurance
Very good pet insurance. Ease when putting in claims. Tell all my friends about the pet insurance.
Always helpful
Always helpful, speedy reimbursements, easy communication.
Insurer: Trupanion
By: Diana
Clear guidelines and easy to follow…
Clear guidelines and easy to follow claim process. Timely rebates provide peace of mind too.
Insurer: MetLife
By: Cheryl
Pumpkin is such a great company
Pumpkin is such a great company! They always get back to me so quickly when I turn in my vet receipts and claims. Thank you!!
Insurer: Pumpkin
By: Jennifer
Is it worth it? YES
I have been concerned about if insurance is worth it. But, I cant express enough how fulfilling and awesome you are. I would pay anything to keep Daniel healthy. But, to know that Embrace is there always to help with the expenses. Your customer care is so warm and a pleasure to talk to. Your on-line claim submission is very easy. And, this is coming from a bit of slow and illiterate computer person. As, well I'm not going to give my age. But, as Daniel's father has passed he is my savior. And, you have given me my peace of mind. I have been negotiating in my head if the monthly fee can be justified. But, absolutely positively is. Thank you. Thank you from the bottom of our hearts.
Insurer: Embrace
By: Kathleen Kosiba
Love Spot!
Processing a claim after a traumatic pet experience is rough but Spot made it so simple and straightforward. Quick overall review to refund time and no issues whatsoever. 10/10
Insurer: Spot
By: Danielle
The great and the bad
Reimbursement and customer service for claim errors has been top notch. The app used to be great and easy but now it is terrible. The Face ID no longer works, no longer saves my login. I can see basic info but then if I want to see claims or change, it opens a browser within the app to login again which is weird. But no matter how many times that browser comes up, it thinks it’s a new device and needs to be verified with email every time although always the same device and always through the app. Sometimes it just glitches and says unavailable. Weird. Am worried how much it’ll be raised after claims.
Insurer: Pets Best
By: Charity Powers
Amanda was so nice and helpful
Amanda was so nice and helpful! She offered patience and answered all my questions (even the silly ones)! She was honest and offered great advice. She is simply the best! She was so personable and made me feel super comfortable!
Insurer: Fetch
By: Selena Coalter