154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 24, 2023

I find your insurance outrageously…

I find your insurance outrageously expensive - 70% increase this year and each year it goes up a ton whether or not I claim anything. And then you are very cheap - for example refusing to cover the pads I needed for the bed b/c she was incontinent after the IV fluids or the bland food I had to feed her. When the premium was over 7,000 this is just CHEAP. I will look for alternative providers before insuring my next pet b/c I have paid way more in premiums than you have reimbursed. You also make it really hard to find a human to help which is unacceptable given cost.

Insurer: Fetch

By: anonymous

Verified July 24, 2023

Too Long to Reimburse

Takes weeks to months to receive reimbursement.

Insurer: Pumpkin

By: customerTim Lemanski

July 24, 2023

Its ok so far

My second claim was processed very quickly. For some reason my first claim is delayed and still processing. Unsure why.

Insurer: Pets Best

By: Brianna Thimm

Verified July 24, 2023

Why ask for feedback before the insurance is even activated???

You are asking me for feedback before my pet insurance even begins. I hope that you do not automatically filter this out and take some time to think about your automatic requests for feedback. Automation is nice, but think about the setup. I have nothing to say, good or bad, because I DON'T EVEN HAVE THE INSURANCE FOR ANOTHER WEEK.

Insurer: Spot

By: Louis

July 24, 2023

ease of use of the app & and quick payment

ease of use of the app. quick reimbursement.

Insurer: Pets Best

By: Gina Mitchell

July 24, 2023

Embrace had been excellent for the time…

Embrace had been excellent for the time I’ve had them. Covered just about all of my claims and they responded quickly any time I had a question.

Insurer: Embrace

By: jaden kiefer

July 24, 2023

Worth it!!

Fetch Pet Insurance was recommended by the rescue organization when I adopted my last dog and I am so grateful I took their advice. Within a month of her adoption, she was diagnosed with arthritis and later cancer. Because of Fetch, we were able to explore all treatment options (some of which may have been cost prohibitive without insurance) and although she was only with us a short time, we were able to give her the best quality of life possible. Our cat now has a policy and so does our new puppy - as will all of our future pets. They give us so much and it's the least we can do to ensure that the cost of treatment is never a factor when making decisions relating to their care. The puppy was hospitalized recently for eating something she shouldn't have and the claim process couldn't have been easier. Fetch sent updates on the status of the claim every step of the way and we were reimbursed within days.

Insurer: Fetch

By: CM

July 24, 2023

With the APP

With the APP, it is very easy to file a claim. You can take a photo of the bill and notes and upload to the APP. Payment was made quickly.

Insurer: Fetch

By: Ginny

Verified July 24, 2023

it was easy to sign up and understand…

it was easy to sign up and understand what I am signing up for.

Insurer: Trupanion

By: customer

July 24, 2023

Wellness Check up 2023

Pretty efficient way to file claim for services promised under insurance contract. Very simple from smart phone.

Insurer: Embrace

By: Kamuela Alesna

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