222,444+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,444 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank goodness for Fetch
Thank goodness for Fetch! I just got a new kitten and thankfully because of the deal Fetch has with North Shore Animal League the 15 day wait period was waived, because on exactly day 14 the kitten tried to make a jump that was too big and hurt his back leg and wouldn't put any pressure on it. After spending a weekend in and out of ERs (because of course I was away from home when it happened and had to go to a different ER once I got home that had a surgeon I needed) I had bills for thousands of dollars. Fetch did as promised and reimbursed 80% which was such a life saver! Only reason I didn't give five stars was because of their policy with curable recurring conditions. My kitten had a feline cold at the shelter that the shelter said was resolved. When I got home it was clear a week in that this wasn't actually the case so I went to a vet to get meds for the lingering cold. When I submitted that claim I found out it wasn't covered because of the policy and that it would have been better for me to never have submitted the claim at all informing them of the "second" cold because now instead of one year until a curable condition is covered again, it will be two years until its covered since he supposedly had a cold a second time, and that if he gets a third cold it will be considered incurable and never covered again. So it would have been better if I just never told them about the "second" cold at all so that he'd be covered for it again one year out instead of two.
Insurer: Fetch
By: Brittany Davis
Great insurance company no complaints…
Great insurance company no complaints here thank you
Insurer: Sonnet
By: Michael
Great prices!
Much cheaper than my old insurance company for full coverage I would’ve been paying $260 per month. With sonnet i only pay $130 per month for full coverage on a 2023 model!
Insurer: Sonnet
By: Kathleen
Very good service!
Very good service!! Quickest claim processing I've ever seen! Overall great experience.
Insurer: Spot
By: Vladimir Esterkin
👍🏾👍🏾 Great Customer Service‼️
👍🏾👍🏾 Great Customer Service‼️
Insurer: ASPCA
By: Ron Brooks
I’ve not been able to log in
I’ve not been able to log in, nor have I received my membership cards. Please contact me at this email asap. Kathy Malone
Insurer: ASPCA
By: Kathy Malone
Very professional and wonderful.
Very professional and wonderful.
Insurer: Sonnet
By: Debbie
Great service
Setting up insurance was easy and painless
Insurer: Sonnet
By: Kerry
They're really quick and effective with…
They're really quick and effective with reimbursing you with the money. I have two dogs I take them to the vet every year for a check up and it only cost me $22 a year because I get the $90 back from the ASPCA insurance it's awesome to have
Insurer: ASPCA
By: Jennifer Fisher
Shady business practices.....you are…
Shady business practices.....you are NOT able to see your claims online, you are NOT able to edit or make changes to your payment methods for you monthly automated payments and when you call customer service they have limited access to data that would help navigate customer inquiries. On 2 separate claims, I was given wrong information over the phone. One of those claims, 2 separate represents provided me wrong information stating I was getting reimbursed and a check was in the mail which none was true. I had to call my bank to not allow this company to continue to charge my account each month. I don't care what their contract says, but the minute you not allow me to access my own personal data for my credit card information online, throws red flags and not be able to see my claims. I have been told for months that this is a future enhancement. It has been 9 months. Read the fine print and don't expect to get consistent and accurate information when everything is done in a silo behind closed doors when reviewing your claims. I have another dog that I use a different pet insurance from my previous employerand the experience is completely different. I can see my claims and what is/isnt' going to be covered and reimbursed. When you call customer service they walk through and can see the underwriter information and speak to it. When you are researching pet insurance, make sure you ask about the user experience as well as the fine print
Insurer: ManyPets
By: CASEY