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You made it possible for me to get my…
You made it possible for me to get my dog the knee surgery he needed to live a good dog life. Thank YOU!!
Insurer: Pumpkin
By: customer
A COMPLETE NIGHTMARE EXPERIENCE
As a fellow veteran I signed with Embrace through a tiny discount they offered for military/retired. - Should of never happened. I am writing this review to share my utterly dissatisfying experience with Embrace Pet Insurance for my beloved 3-year-old cat. Trust me when I say that this is one company you should avoid at all costs. Not only did they demonstrate a complete lack of understanding regarding my cat's health, but they also cunningly labeled common conditions as permanent pre-existing conditions. Allow me to elaborate on my nightmarish journey with Embrace. First and foremost, my cat developed chin acne, a relatively common and easily treatable condition 11 months ago which completely disappeared a month later. However, when I submitted a claim for his ear infection issue, Embrace shockingly saw fit to classify it as a permanent pre-existing condition. (To not cover his ear infection claim) Chin acne, really? How can an insurance provider deem a temporary skin condition as permanent? It became abundantly clear that Embrace was determined to avoid covering anything related to my cat's well-being from the start. When the vet saw this they nearly had a heart attack. They told me to part ways immediately. Adding insult to injury, Embrace went on to claim that my cat had another permanent pre-existing condition—periodontal disease. The audacity! My cat, who is only 3 years old and as healthy as ever, does not have periodontal disease. I literally have medical documents and the word of my trusted veterinarian to back this up. Yet Embrace turned a blind eye to this evidence, refusing to acknowledge the truth and using it as an excuse to deny coverage. Embrace's blatant disregard for factual medical records and their tendency to classify every minor issue as a permanent pre-existing condition is a clear indication of their unethical practices. It is evident that their primary goal is to collect premiums without providing any meaningful coverage for our beloved pets. Throughout my interactions with Embrace, their customer service was abysmal. They were unresponsive, dismissive, and lacked empathy. It felt as if they were intentionally trying to discourage me from pursuing my rightful claims. Dealing with Embrace only added to the stress and frustration of dealing with my cat's health issues. In conclusion, I strongly advise against purchasing Embrace Pet Insurance. Their unfair classification of common and treatable conditions as permanent pre-existing conditions, along with their refusal to acknowledge legitimate medical evidence, showcases their true colors. Save yourself the headache, disappointment, and financial loss by seeking out a reputable pet insurance provider that values transparency, fairness, and the well-being of your furry companions. Embrace Pet Insurance is an absolute letdown and should be avoided at all costs. Thank god ive only been with them for like 3 months. ***Also they are not crystal clear with what they cover. A simple exam that appeared to be covered in the beginning was denied because “I didnt initially sign up with the wellness rewards” - They manipulate the way they advertise/market. I hope nobody else has a similar experience with mine.
Insurer: Embrace
By: Galloway
I tell every pet owner I meet to sign…
I tell every pet owner I meet to sign up for Trupanion. The sliding scale of payouts and deductibles is perfect. Choosing what to cover or not is helpful. I guarantee my beautiful border collie would not be with me today if I had not had Trupanion coverage at that time.. It would have broken me financially when she needed a lobe of her liver removed. Since then it’s Always easy to file a claim and very quick reimbursement. I’ll always have my pets covered with Trupanion
Insurer: Trupanion
By: Sheila Katko
Best Pet insurance Metlife
Fantastic, so glad I chose Metlife and so glad I went to Acacia Animal Hospital. Every time I called Metlife they always helped me with all my questions and concerns. And so nice and no problems with my reimbursements, love them
I find your insurance outrageously…
I find your insurance outrageously expensive - 70% increase this year and each year it goes up a ton whether or not I claim anything. And then you are very cheap - for example refusing to cover the pads I needed for the bed b/c she was incontinent after the IV fluids or the bland food I had to feed her. When the premium was over 7,000 this is just CHEAP. I will look for alternative providers before insuring my next pet b/c I have paid way more in premiums than you have reimbursed. You also make it really hard to find a human to help which is unacceptable given cost.
Insurer: Fetch
By: anonymous
Too Long to Reimburse
Takes weeks to months to receive reimbursement.
Insurer: Pumpkin
By: customerTim Lemanski
Its ok so far
My second claim was processed very quickly. For some reason my first claim is delayed and still processing. Unsure why.
Insurer: Pets Best
By: Brianna Thimm
Why ask for feedback before the insurance is even activated???
You are asking me for feedback before my pet insurance even begins. I hope that you do not automatically filter this out and take some time to think about your automatic requests for feedback. Automation is nice, but think about the setup. I have nothing to say, good or bad, because I DON'T EVEN HAVE THE INSURANCE FOR ANOTHER WEEK.
Insurer: Spot
By: Louis
ease of use of the app & and quick payment
ease of use of the app. quick reimbursement.
Insurer: Pets Best
By: Gina Mitchell
Embrace had been excellent for the time…
Embrace had been excellent for the time I’ve had them. Covered just about all of my claims and they responded quickly any time I had a question.
Insurer: Embrace
By: jaden kiefer