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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claims filed online
Claims filed online, check deposited into account within two days. What could be easier.
Insurer: Pumpkin
By: Beau’s mom
Purchased for amazing reviews, but 100% disappointed.
We have three cats and never filed a claim until our little one started having what seemed like sudden and severe behavioral issues. The claims were open for over 4 months (so they made another $400!) before they denied coverage because they didn't get all the paperwork. There is literally no paperwork left to send them --- all vets sent them everything they had! I have had to explain the same thing over and over and over again to different people until I finally lost it one day. I called my vet crying because I don't know what else to do and the vet said they consistently have issues with ASPCA and recommended a new health insurance. I wanted to give my cats the very best!! ASPCA was not it.
Insurer: ASPCA
By: Sally Embrey
Quick Claim process
The file a claim process is quick and easy. Hats off to ManyPets 😊
Insurer: ManyPets
By: Taylor Eastbrook
Outstanding wellness program addition
Customer Service is outstanding! Also finally an opportunity to add a wellness program to help protect our pets in addition to good overall insurance coverage!
Insurer: Pumpkin
By: Marquita
Great coverage with no hassle.
Great coverage with no hassle.
Insurer: Pumpkin
By: Samantha M
Great customer service experience got…
Great customer service experience got valuable answers to my questions and so far I’m very happy. Hopefully I never have to file a claim.
Insurer: ManyPets
By: customer
Excellent prompt and response time!
It’s very easy to process pet medical reimbursement requests and response time is addressed within a day.
Insurer: Figo
By: Rodriguez
The deductible is confusing/misleading
The deductible is confusing/misleading. They essentially pretend to "cover" 80% of claims pre meeting the deductible. This "coverage" essentially means they only credit you with spending 80% of what you've actually spent toward your deductible. For instance, I had $596 in claims. But only $476 actually went toward the deductible under the guise that they were "covering" 80% of the claim. So a $500 deductible ends up being closer to a $625 deductible in reality. This feels misleading/nonsensical. Customer service is good. Coverage seems good once you've gotten past the absurd pre-deductible phase.
Insurer: ManyPets
By: Pierce Kennedy
Don’t Waste Your Money
Don’t waste your time or money with this scam that calls itself pet insurance. I filed my first claim and had to wait over a month to get it approved, and when all the dust settled on my $474 claim, they agreed to pay $120, and I’m still waiting for the money. Do yourself a favor and find a reputable company, or better yet, put that money into a savings account and self-insure. These ppl are scammers!
Insurer: Pets Best
By: Jenaro Morales